Nawal Mujeeb
Mississauga,ON
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet the team goals. A highly motivated and energetic individual with a knack of customer service and ability to execute tasks in a fast spaced working environment.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Soghaat Bakers and Sweets
Mississauga, Ontario
12.2024 - Current
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Verified that all coupons were valid prior to processing them into the system.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Complied with all health and safety regulations while performing job duties.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Private Tutor
Private Tutor
03.2021 - Current
- Working as a private tutor at home for grade 1 to grade 3 students
Business Development Officer
Askari Bank Ltd
, Punjab
12.2023 - 03.2024
- Developed and implemented business development strategies to increase sales revenue.
- Drafted proposals for new business opportunities based on client needs and requirements.
Intern
Inter Services Public Relations (ISPR)
06.2021 - 12.2021
- Worked as an Intern with Inter Services Public Relations (ISPR)
Education
BS (Hons) - Media & Mass Communication
University of Central Punjab
Lahore01.2021
FA - Humanities
Punjab college for women
Lahore01.2015
Matric - Science
Kips School
Lahore01.2013
Skills
- Proficient in establishing positive relationships with co-workers & customers
- Strong interpersonal & customer service skills
- Excellent written & oral communication skills
- Strong attention to detail
- Excellent telephone etiquette
- Ability to work under pressure
- Able to meet deadlines
- Handle multiple tasks simultaneously
- Comprehensive knowledge of Microsoft Office Applications – Word, PowerPoint & Outlook
- Drawer management
- Customer service
- Time management
- Cash handling expertise
- Customer inquiries
- Product knowledge
- Cash register operation
- Payment processing
References
Will be furnished if desired.
Awards
- Organizer of Student Awareness Society (S.A.S). An organization which helps the intermediate students who come from rural / backward areas, for their admissions in public sector universities of Punjab.
- Member of Plectra Music Society, UCP
Key Qualifications
- Proficient in establishing positive relationships with co-workers & customers
- Strong interpersonal & customer service skills
- Excellent written & oral communication skills
- Strong attention to detail & excellent telephone etiquette, communicate effectively
- Ability to work under pressure, able to meet deadlines & handle multiple tasks simultaneously
- Comprehensive knowledge of Microsoft Office Applications – Word, PowerPoint & Outlook etc
Timeline
Customer Service Cashier
Soghaat Bakers and Sweets
12.2024 - Current
Business Development Officer
Askari Bank Ltd
12.2023 - 03.2024
Intern
Inter Services Public Relations (ISPR)
06.2021 - 12.2021
Private Tutor
Private Tutor
03.2021 - Current
BS (Hons) - Media & Mass Communication
University of Central Punjab
FA - Humanities
Punjab college for women
Matric - Science
Kips School