Nawal Khalfan
Vancouver,BC
Summary
Positive and diligent professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 3 years of Rental Property experience paired with a goal-oriented and performance-minded approach.
Overview
2
2
years of professional experience
Work History
Property Rental Agent
Zanzibar House Corporation
01.2023 - 08.2023
- Collected rent and security deposits to provide timely payments to property owners.
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concern
- Ensure all necessary equipment is in the rental space as included in the rental agreement.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Managed move-in/move-out processes efficiently, ensuring smooth transitions for both tenants and property owners.
- Calling Property Management company in the event of a building emergency
- Showcase rental spaces to potential renters
Rental Sales Agent
Zanzibar House Corporation
02.2021 - 12.2022
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Ensure the space has been properly cleaned to our standards and rental equipment has been put back in its original location
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- complete condition report before and after the rental when applicable.
Education
Associate of Science - Accounting/Bookkeeping
Tanzania Institute of Accountancy
Dar Es Salaam, Tanzania11.2014
Skills
- Goal-Oriented
- Property Management
- Property valuation
- Social Media Marketing
- Critical Thinking
- Customer service-focused
- Decision-Making
- Creative and Adaptable
- Customer Relations
- Financial budgeting and reporting
- Social Media Engagement
Accomplishments
- Achieved to increase in Income by 100% from the expected budget
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved customer issues
- Improve customers and customer relationship
Languages
English
Full Professional
Timeline
Property Rental Agent
Zanzibar House Corporation
01.2023 - 08.2023
Rental Sales Agent
Zanzibar House Corporation
02.2021 - 12.2022
Associate of Science - Accounting/Bookkeeping
Tanzania Institute of Accountancy
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