Nawal Ali
Hamilton,ON
Summary
Motivated and dedicated job seeker with a proven track record of hard work and passion. Possesses exceptional organizational skills and a keen eagerness to learn. Enthusiastic about contributing to a team's success and dedicated to helping achieve company goals.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
Hamilton, ON
11.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Grocery Associate
Save-On-Foods
Edmonton, AB
01.2020 - 12.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
- Prepared and displayed produce items attractively, encouraging healthy food choices among shoppers.
Education
Bachelor of Arts - Pre-Law
McMaster University
Hamilton, ON06.2026
Skills
- Customer Service
- Excellent Communication
- Teamwork and Collaboration
- Problem-Solving
- Positive Attitude
- Attention to Detail
- Flexible Schedule
- Decision-making capabilities
- Organizing Work Stations
- Product Knowledge
- Complaint resolution
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Native or Bilingual
Timeline
Team Member
Tim Hortons
11.2021 - 08.2022
Grocery Associate
Save-On-Foods
01.2020 - 12.2020
Bachelor of Arts - Pre-Law
McMaster University