Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NAVYA JOY

Castlegar

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

4
4
years of professional experience

Work History

Front Desk Clerk

Super 8 By Wyndham
03.2022 - Current
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Supported event planning efforts by providing logistical assistance, coordinating meeting spaces, and arranging catering services.
  • Participated in ongoing training and professional development opportunities to stay current on industry best practices and enhance job performance.

Dietary Aide

Castlewood Senior Living
11.2022 - Current
  • Improved resident satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for the residents with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Sandwich Artist

Subway
09.2021 - 12.2021
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.

Office Administrator

MIRASH MULTIMEDIA SOLUTIONS
04.2020 - 06.2021
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.

Education

Associate of Arts - University Arts And Sciences - General Arts And Sciences

Selkirk College
Castlegar, BC
12.2023

Skills

  • Customer Service
  • Guest Relations
  • Hospitality Management
  • Attractions and Amenities Knowledgeable
  • Multi-Line Phone Systems
  • Problem-Solving Skills
  • Effective Planning
  • Food Preparation
  • Food Handling Safety
  • Cooking

Languages

English
Full Professional
Malayalam
Native or Bilingual
French
Elementary

Timeline

Dietary Aide

Castlewood Senior Living
11.2022 - Current

Front Desk Clerk

Super 8 By Wyndham
03.2022 - Current

Sandwich Artist

Subway
09.2021 - 12.2021

Office Administrator

MIRASH MULTIMEDIA SOLUTIONS
04.2020 - 06.2021

Associate of Arts - University Arts And Sciences - General Arts And Sciences

Selkirk College

Similar Profiles

CREATE PROFILE
NAVYA JOY