Navya Jose
Calgary,AB
Summary
Highly motivated individual with a passion for delivering excellent customer service. Demonstrates a strong work ethic and a team-player attitude. Experienced in the hospitality and retail industries, specializing in customer relations, problem-solving, and multitasking. Possesses exceptional communication skills and seamlessly collaborates with team members to ensure tasks are executed to the highest standards. Committed to providing a superior customer experience through prompt service, a friendly demeanor, and maintaining a clean and organized environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Five Guys Burger And Fries
02.2023 - Current
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conduct and compare physical counts with recorded inventory levels.
- Managed the ordering process for all food and beverage items, supplies, and equipment.
- Prepared and presented regular reports on inventory status, ordering patterns, and cost-saving measures to management.
Education
BUSINESS ADMINISTRATION CANDIDATE -
Southern Alberta Institute of Technology, AB
08.2024
Skills
- Process Improvement
- Inventory Control
- Operations Management
- Data Analytics
- Staff Management
- Complex Problem-Solving
Languages
English
Full Professional
Certification
ServSafe Certification
Lean Six Sigma Yellow Belt
Entrepreneurship: Bootstrapping Your Business
Small Business Marketing
Timeline
Supervisor
Five Guys Burger And Fries
02.2023 - Current
BUSINESS ADMINISTRATION CANDIDATE -
Southern Alberta Institute of Technology, AB
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