Navtash Singh
Winnipeg,MB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Wendy's
06.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Met customer guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Security Guard
Impact
05.2022 - 12.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Associate of Science - Data Science
Red River College of Applied Arts, Science And Technology
Winnipeg, MB03.2023
High School Diploma -
Dashmesh Public School
Panjab, India 03.2020
Skills
- Safety and Security
- Active Listening
- Managing Multiple Tasks
- Computer Proficiency
- Guest handling
Languages
English
Punjabi
Timeline
Customer Service Representative
Wendy's
06.2023 - Current
Security Guard
Impact
05.2022 - 12.2022
Associate of Science - Data Science
Red River College of Applied Arts, Science And Technology
High School Diploma -
Dashmesh Public School
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