Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
22
22
years of professional experience
Work History
Restaurant Team Member
Lovely Sweets
Calgary, Alberta
2023.08 - Current
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Cultivated warm relationships with regular customers.
Trained new employees by demonstrating tasks and coaching during daily activities.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Operated register to process payments and collect cash payment for order totals.
Senior Beautician
Nehazz Unisex Salon And Beauty Academy
Ludhiana, India
08.2022 - 07.2023
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
Coordinated and facilitated new hire training to maintain consistency of salon services.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Offered input into research, development and implementation of new services to advance professional product lines.
Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
Answered phone calls and emails to schedule client appointments.
Customer Service Representative/Cashier Team Lead
Reliance Fresh Retail
Ludhiana, Punjab
2017.06 - 2022.08
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated respect, friendliness and willingness to help wherever needed.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Resolved problems, improved operations and provided exceptional service.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Gained strong leadership skills by managing projects from start to finish.
Science Teacher
SD Public School Garhshankar
, India
08.2005 - 04.2006
Met with parents and guardians to discuss student progress and areas for improvement.
Monitored student performance, offering constructive feedback and additional aid to struggling students.
Developed and taught classroom and online courses in various subjects.
Utilized various instructional approaches to increase student participation and assess learning styles.
Science Teacher
Saint Soldier Public School Kulam
, India
07.2001 - 10.2004
Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Delivered clear, informative lectures on subject matter framed to meet state standards.
Monitored student performance, offering constructive feedback and additional aid to struggling students.
Set up demonstrations, assisting and supervising students while conducting experiments.