Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anita Verma

Calgary,AB

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

22
22
years of professional experience

Work History

Restaurant Team Member

Lovely Sweets
Calgary, Alberta
2023.08 - Current
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Operated register to process payments and collect cash payment for order totals.

Senior Beautician

Nehazz Unisex Salon And Beauty Academy
Ludhiana, India
08.2022 - 07.2023
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
  • Coordinated and facilitated new hire training to maintain consistency of salon services.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Offered input into research, development and implementation of new services to advance professional product lines.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Answered phone calls and emails to schedule client appointments.

Customer Service Representative/Cashier Team Lead

Reliance Fresh Retail
Ludhiana, Punjab
2017.06 - 2022.08
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.

Science Teacher

SD Public School Garhshankar
, India
08.2005 - 04.2006
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Monitored student performance, offering constructive feedback and additional aid to struggling students.
  • Developed and taught classroom and online courses in various subjects.
  • Utilized various instructional approaches to increase student participation and assess learning styles.

Science Teacher

Saint Soldier Public School Kulam
, India
07.2001 - 10.2004
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Delivered clear, informative lectures on subject matter framed to meet state standards.
  • Monitored student performance, offering constructive feedback and additional aid to struggling students.
  • Set up demonstrations, assisting and supervising students while conducting experiments.

Education

Associate of Science -

B.Ed
GHGH College Of Education Sidhwan Khurd

Bachelor of Science -

HMV College
Jalandhar

Skills

  • Server Communication
  • Task Prioritization
  • Food Allergen Safety
  • Recipe Creation
  • Cutting and Slicing Techniques
  • Menu Item Memorization
  • Time Management
  • Food Safety Standards
  • Safety Training

Languages

English
Professional
Punjabi
Full Professional

Timeline

Restaurant Team Member

Lovely Sweets
2023.08 - Current

Senior Beautician

Nehazz Unisex Salon And Beauty Academy
08.2022 - 07.2023

Customer Service Representative/Cashier Team Lead

Reliance Fresh Retail
2017.06 - 2022.08

Science Teacher

SD Public School Garhshankar
08.2005 - 04.2006

Science Teacher

Saint Soldier Public School Kulam
07.2001 - 10.2004

Associate of Science -

B.Ed

Bachelor of Science -

HMV College
Anita Verma