Navroop Singh
Calgary,AB
Summary
HIGHLIGHT OF QUALIFICATIONS
- Accounting student pursuing CPA Designation
- Demonstrated understanding of accrual accounting and the accounting cycle
- Strong knowledge of financial account reconciliation, statement, invoice, balance sheets, and journal entries
- I have a desire to upgrade skills for the digital age and emerging technologies, as well as a willingness to pick up new skills.
- A demonstrated commitment to valuing differences and working with people and viewpoints from various backgrounds.
- Highly skilled with computer and accounting software programs including MS Office (Excel, Ward, Outlook).
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Buildcore Ltd.
08.2022 - 10.2023
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Store Manager
Centex Petroleum
05.2021 - 07.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
Sales Associate
Circle K
12.2019 - 05.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
CPA Prep Courses - Accounting
SAIT
Calgary, AB12.2024
Diploma - Business Administration
Bow Valley College
Calgary, AB05.2022
Bachelor's - Commerce
Guru Nanak Dev University
Punjab, India06.2018
Skills
- Over 3 years of experience in customer service industry
- Willingness to solve technical problems and process solutions and cost savings opportunities
- Ability to meet deadlines requirements and reporting completed tasks
- Ensure efficiency by improving and standardizing existing processes
- Excellent interpersonal skills with ability to work in collaborative team
- Highly motivated, self-starter who takes initiative with minimal supervision
- Organized, outgoing, friendly and efficient professional
- Possesses valid AB Driver's License with access to reliable vehicle
- Multilingual: English, Punjabi, Hindi and Urdu
- Flexible Schedule: Able to work early mornings, afternoons, evenings, weekends and holidays
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Elementary
Timeline
Administrative Assistant
Buildcore Ltd.
08.2022 - 10.2023
Store Manager
Centex Petroleum
05.2021 - 07.2022
Sales Associate
Circle K
12.2019 - 05.2021
CPA Prep Courses - Accounting
SAIT
Diploma - Business Administration
Bow Valley College
Bachelor's - Commerce
Guru Nanak Dev University