Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

NAVROOP SINGH

Calgary,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

STORE MANAGER

Centex Petroleum
Calgary, AB
07.2021 - Current
  • Supervise, train and co-ordinate store staff and Staff follows
  • Centex Petroleum Policies and Standards and AB provincial Health & Safety,
  • AGLC, WHIMS training and Emergency Response Training
  • Assign workers to duties and prepare work schedules
  • Maintain each employee work, leave and absence records
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory levels on all Shelves inside store,
  • Coolers, Slush's machines and outside cabinets, such as Pre-filled Propane
  • Bottles, Ice, wood etc and order required merchandise
  • Prepare daily reports with respect to Fuel and C Store sales and deposits
  • Greet customers and provide best customer service 7
  • Ensure all products have price tags, remove expired products and update inventory and pricing in Inventory Management System on daily, weekly, and monthly basis
  • Receive and process payments by cash, debit, credit card, gift cards and fleet
  • Make Cash Deposits to Bank if needed to Bank Deposit Book provided
  • Wrap or place merchandise in bags, if needed
  • 10
  • Provide information to customers about certain products and encourage customers to register for Centex Rewards
  • Make sure that entire Store (Outside and inside) is always Clean and free of litter
  • Washrooms are always clean and available for staff and customers.

Administrative Assistant

PROTECH TRUCK & TRAILER REPAIR LTD.
Calgary, AB
06.2020 - 07.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coordinated bookkeeping activities in QuickBooks and Lawson.
  • Created detailed expense reports and requests for capital expenditures.

SALES ASSOCIATE

Circle k
Calgary, AB
08.2019 - 05.2021
  • Greeted and informed customers of products, fostering positive store experiences
  • Enforced store safety and cleanliness standards, reducing hazards.
  • Provided efficient and courteous service to customers.
  • Resolved and de-escalated issues to address customer concerns.
  • Leveraged POS system to perform purchase transactions for team members and customers
  • Maintained cash accuracy by working with supervisor to correct deficiencies
  • Employed technology systems to locate products or place online customer orders
  • Built and maintained positive working relationships with co-workers.
  • Delivered service excellence through all points of contact.
  • Maintained inventory and store visual presentation to meet customer needs
  • Processed cash, check and credit cards for customer purchases.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Supervised others and provided on-the-job training.
  • Bagged or boxed merchandise and prepared packages for shipment.
  • Computed and recorded totals of transactions.
  • Alerted management to potential security issues, supporting loss prevention and reducing shrink
  • Used product knowledge for handling objections.
  • Operated cash register and POS to process sales transactions and handle payments
  • Performed cleaning tasks, keeping store neat and organized.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Engaged with guests to understand and anticipate customer service needs
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Followed checklist to complete retail store opening and closing activities
  • Drove sales through customer relationship building and suggestive selling techniques
  • Built and established strong relationships with customers, enabling long-term partnerships
  • Trained new employees on company policies and strong sales

Rightway Institute
, Punjab
09.2018 - 07.2019
  • Techniques
  • Developed strong relationships with clients to grow business networks
  • Used knowledge of company products and services to recommend solutions to customers
  • Read orders to determine catalog numbers, colors and quantities of merchandise
  • Itemized and total customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases
  • Examined and inspected stock items for wear and defects, reported any damage to supervisors
  • Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
  • Disposed of damaged or defective items.
  • Packed customer purchases in bags and cartons.
  • Kept records on use and damage of stock and stock-handling equipment
  • Cleaned display cases, shelves and aisles.
  • Provided assistance and direction to other stockroom, warehouse and storage yard workers
  • Computed prices of items and groups of items.
  • Established and enforced rules for behavior and procedures for maintaining order among students for whom were responsible
  • Attended staff meetings and served on committees, as required.
  • Enforced administration policies and rules governing students.
  • Assigned and grade class work and homework.
  • Oriented and assessed new students according to standards and procedures
  • Instructed students individually and in groups, using various teaching methods, such as lectures, discussions and demonstrations
  • Collaborated with other teachers and professionals in development of instructional programs
  • Prepared materials and classrooms for class activities.
  • Discussed individual students' needs and progress.
  • Trained tutors and community literacy volunteers.

Education

Diploma in Computer Applications - MS Office - Computer Information Systems

INFOTECH TECHNICAL INSTITUTION
INDIA
09.2017

Business Administration Diploma - General Business

BOW VALLEY COLLEGE

Bachelor of Commerce - undefined

GURU NANAK DEV UNIVERSITY

Skills

  • Shift Scheduling
  • Supply Ordering
  • Records Organization and Management
  • Cash Management

Timeline

STORE MANAGER

Centex Petroleum
07.2021 - Current

Administrative Assistant

PROTECH TRUCK & TRAILER REPAIR LTD.
06.2020 - 07.2021

SALES ASSOCIATE

Circle k
08.2019 - 05.2021

Rightway Institute
09.2018 - 07.2019

Diploma in Computer Applications - MS Office - Computer Information Systems

INFOTECH TECHNICAL INSTITUTION

Business Administration Diploma - General Business

BOW VALLEY COLLEGE

Bachelor of Commerce - undefined

GURU NANAK DEV UNIVERSITY

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