NAVROOP KAUR
ON
Summary
Dedicated healthcare professional motivated to maintain resident satisfaction and contribute to company success. Looking forward to working with your company to apply my knowledge and to work as an asset to your team.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Personal Support Worker
Amica City Centre
Mississauga, Ontario
11.2025 - 10.2026
- Reviews residents' support plans and provides that support with all required activities of daily living, including but not limited to, bathing, toileting, dressing, grooming, and mobility, continence management, collecting and washing laundry, sorting and storing clean laundry.
- Monitors and documents residents' vitals, weights, behavior, mobility, safety, involvement in activities as indicated by support plan and any other changes and reports to appropriate team members.
- Supported residents in achieving individual goals and needs outlined in care plans.
- Promoted health, safety, welfare, and independence of residents through attentive care.
- Escorted residents to various social activity programs, medical appointments, and dining areas to ensure their participation and well-being.
- Promptly answers nursing call systems.
- Assists with move in, discharge and transfer of residents
- Participates in regular in-service training and continuing education programs.
- Evaluates effectiveness of care provided and reports this to Coordinator.
- Maintains a clean and safe work environment and reports any equipment malfunctions.
- Keeps the Resident Services Coordinator promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
- Performed additional resident care tasks to ensure operational flow and enhance support.
- Assisted residents with bathing, dressing, and daily personal care tasks.
Night Concierge
Amica City Centre
Mississauga, ON
10.2024 - 10.2025
- Professionally handled incoming calls, directed inquiries, and assisted residents.
- Responded promptly to alarms and emergency calls, effectively resolving issues and investigating disturbances to maintain safety.
- Coordinate emergency responses by contacting police, fire, or medical services when necessary.
- Prepared detailed reports on daily activities, incidents, and irregularities to enhance communication and oversight.
- Prepare detailed reports on daily activities, incidents, and irregularities.
- Maintain cleanliness in common areas through light housekeeping duties.
- Update and distribute daily, weekly, and monthly resident lists.
- Maintained organization and presentation of Concierge desk and surrounding areas to create a welcoming environment for residents.
- Adhere to company policies and procedures to achieve role objectives effectively.
- Assist with additional tasks as requested by leadership.
- Executed daily operational tasks accurately and efficiently.
Education
GENERAL BUSINESS
FLEMING COLLEGE
TORONTO, ONTARIO, CAPERSONAL SUPPORT WORKER (NACC CERTIFICATE) -
Prime International College of Healthcare and Technology
Mississauga, Ontario, CASkills
- Personal care support
- Care plan support
- Care plan implementation
- Personal care support
- Mobility assistance
- Vital signs monitoring
- Resident safety checks
- Emergency response
- Incident reporting
Certification
- Clear Vulnerable Sector Check.
- Completed and Clear 2-step TB test and chest X-ray.
- Completed Vaccination Record
- First Aid & CPR certified by Rescue 7.
- N95 Mask Test
- GPA Training
EXPERIENCE
Elder Care Support Group, Volunteer, Assisted seniors with daily activities, meal support, and companionship., Provided emotional support and promoted a respectful living environment., Volunteer Experience
Timeline
Personal Support Worker
Amica City Centre
11.2025 - 10.2026
Night Concierge
Amica City Centre
10.2024 - 10.2025
GENERAL BUSINESS
FLEMING COLLEGE
PERSONAL SUPPORT WORKER (NACC CERTIFICATE) -
Prime International College of Healthcare and Technology