Navreet Singh
Assistant General Manager
Windsor
Summary
Assistant General Manager with 2+ years of experience at KFC, consistently delivering excellence in operations, compliance, and customer satisfaction. Proven track record of passing all audits with zero failures by enforcing strict adherence to company standards and safety regulations. Committed to maximizing efficiency and sales through hands-on leadership—willing to work overtime and weekends to ensure seamless operations and retain customer loyalty. Adept at training and motivating teams to follow protocols while maintaining a clean, compliant, and high-performing work environment.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Assistant General Manager
KFC
04.2023 - 06.2025
- Drive-Thru Efficiency: Monitored and optimized drive-thru operations to ensure timely order fulfillment, enhancing customer satisfaction and reducing wait times.
- Inventory & Cost Control: Managed inventory costing and stock levels to minimize waste, reduce overhead costs, and maintain optimal supply levels.
- Staff Scheduling & Labor Management: Developed employee schedules based on sales forecasts, ensuring adequate staffing while controlling labor costs.
- Team Leadership & Safety Compliance: Led and trained team members to adhere to strict food safety standards, including:
1.Frequent handwashing and proper hygiene protocols.
2.Regular food temperature checks to ensure safety compliance.
3.Monitoring MRD (Minimum Recorded Data) and maintaining proper sanitization (including checking acidic pH levels).
4.Enforcing cleanliness standards across all work areas. - Customer Satisfaction Initiatives: Conducted customer feedback surveys and implemented improvements based on insights to enhance service quality and retention.
Education
Diploma - HOSPITALITY IN HOTEL AND RESTAURANTS
St. Clair College of Applied Arts And Technology
Windsor, Canada 05.2001 -
Skills
Employee relations
Operations management
Strategic planning skill
Team leadership expertise
Sales coaching
Budgeting and cost control
Certification
FOOD SAFETY HANDLING
Timeline
FOOD SAFETY HANDLING
02-2024
Assistant General Manager
KFC
04.2023 - 06.2025
Diploma - HOSPITALITY IN HOTEL AND RESTAURANTS
St. Clair College of Applied Arts And Technology
05.2001 -
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