Navraj Kaur
Richmond,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
Fourth Ave Dental Clinic
09.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with check-in process.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Contributed to increased new patient acquisition through referrals from satisfied existing clients as a result of exceptional customer service skills.
Dental Assistant
Vancouver Dental Clinic
01.2021 - 12.2021
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Server
East Indian Restaurant
02.2017 - 12.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Administrative Assistant
Fraserview Collision Repair Ltd
06.2018 - 07.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Toronto, ON07.2023
Masters in Administrative Sciences - Health And Human Services Management
Fairleigh Dickinson University
Vancouver, BC05.2018
Bachelor of Dental Surgery - Dental Sciences
Dashmesh Institute of Research And Dental Sciences
Faridkot07.2015
Skills
- Excellent multitasking capability
- Team Collaboration
- Dental Radiography
- Punctual and Reliable
- Maintaining cleanliness
- Time management abilities
- Adaptability and Flexibility
- Flexible Schedule
- Decision-Making
- Interpersonal Communication
- Sterilizing Procedures
- Professional Demeanor
- Excellent Communication
- Time Management
- Interpersonal Skills
- Multitasking Abilities
- Reliability
- Problem-solving aptitude
- Team building
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dental Receptionist
Fourth Ave Dental Clinic
09.2023 - 12.2023
Dental Assistant
Vancouver Dental Clinic
01.2021 - 12.2021
Administrative Assistant
Fraserview Collision Repair Ltd
06.2018 - 07.2020
Server
East Indian Restaurant
02.2017 - 12.2021
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Masters in Administrative Sciences - Health And Human Services Management
Fairleigh Dickinson University
Bachelor of Dental Surgery - Dental Sciences
Dashmesh Institute of Research And Dental Sciences
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