Navraj Kaur
Richmond,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
Fourth Ave Dental Clinic
Vancouver, BC
09.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with check-in process.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Contributed to increased new patient acquisition through referrals from satisfied existing clients as a result of exceptional customer service skills.
Dental Assistant
Vancouver Dental Clinic
Vancouver, BC
01.2021 - 12.2021
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Server
East Indian Restaurant
Vancouver, BC
02.2017 - 12.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Administrative Assistant
Fraserview Collision Repair Ltd
Vancouver, BC
06.2018 - 07.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Toronto, ON07.2023
Masters in Administrative Sciences - Health And Human Services Management
Fairleigh Dickinson University
Vancouver, BC05.2018
Bachelor of Dental Surgery - Dental Sciences
Dashmesh Institute of Research And Dental Sciences
Faridkot07.2015
Skills
- Excellent multitasking capability
- Team Collaboration
- Dental Radiography
- Punctual and Reliable
- Maintaining cleanliness
- Time management abilities
- Adaptability and Flexibility
- Flexible Schedule
- Decision-Making
- Interpersonal Communication
- Sterilizing Procedures
- Professional Demeanor
- Excellent Communication
- Time Management
- Interpersonal Skills
- Multitasking Abilities
- Reliability
- Problem-solving aptitude
- Team building
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dental Receptionist
Fourth Ave Dental Clinic
09.2023 - 12.2023
Dental Assistant
Vancouver Dental Clinic
01.2021 - 12.2021
Administrative Assistant
Fraserview Collision Repair Ltd
06.2018 - 07.2020
Server
East Indian Restaurant
02.2017 - 12.2021
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Masters in Administrative Sciences - Health And Human Services Management
Fairleigh Dickinson University
Bachelor of Dental Surgery - Dental Sciences
Dashmesh Institute of Research And Dental Sciences