NAVPREET KAUR SANGHA
BRAMPTON,ON
Summary
Customs clearance specialist skilled in documentation, compliance, and shipment coordination. Combines effective communication with logistics teams to facilitate timely processing and delivery of shipments, contributing to overall operational success and customer satisfaction.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Custom Clearance Associate
TFORCE FREIGHT CANADA
Mississauga, ON
04.2022 - 01.2026
- Prepared and submitted customs documentation to ensure compliance with import and export regulations.
- Reviewed commercial invoices, packing lists, bills of lading, and other shipping documents for accuracy.
- Classified goods using tariff codes (HS Codes) and determined applicable duties and taxes.
- Ensured compliance with customs laws, trade agreements, and government regulations.
- Monitored shipment status and provided proactive updates to customers and internal teams, enhancing communication and service quality.
- Worked closely with logistics and warehouse teams to coordinate the release and delivery of shipments.
- Processed cross-border shipments through ACE eManifest system, ensuring accurate and timely submission of customs data to comply with regulations.
- Created, reviewed, and transmitted ACE eManifests for inbound shipments in compliance with customs regulations.
- Monitored ACE eManifest statuses and resolved errors or rejected submissions.
- Used AS/400 to enter, update, and maintain shipment, customer, and customs clearance information.
- Verified shipping documentation and accurately entered customs data into AS/400, maintaining data integrity and supporting efficient customs clearance.
- Ensured data integrity by updating shipment records and maintaining accurate electronic documentation
Assistant Manager
Domino’s Pizza
05.2020 - 03.2022
- Supervised a diverse team of 3 to 20 employees, fostering a respectful and collaborative work environment.
- Resolved customer complaints by offering sincere apologies and effective solutions, ensuring a positive customer service experience.
- Took customer orders by listening to their needs and providing tailored solutions during each interaction.
- Updated customers on current store offers to help them maximize their benefits.
- Execute with speed, accuracy to make consistent products while complying with all portion sizes, recipes and baking procedures.
- Make sure the product is delivered by vehicle from the store to the customer in a safe and courteous manner while keeping in mind customers' instructions.
- Maintain cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Education
PG diploma - Project management IT
Canadore College
Scarborough, ON08-2019
PG diploma - Information Security Management
Fanshawe College
London, ON12-2018
Masters of Computer Application -
Amardeep Singh Memorial College
India06-2017
Bachelor of Computer Application -
SGGS Khalsa College
India05-2014
Skills
- Load booking and dispatching
- Documentation, billing, and rate confirmations
- ACE eManifest processing
- FTL, LTL, hazmat, and temperature-controlled shipments
- Supply chain coordination
- Driver coordination and communication
- Carrier negotiation and relationship management
- Cost-effective routing and profitability analysis
- Load link data power and TMS platforms
- AS/400 data entry
- Microsoft Office applications
- Conflict resolution and time management
- Customer relationship management
Languages
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- DISPATCH AND FREIGHT BROKERAGE
Timeline
Custom Clearance Associate
TFORCE FREIGHT CANADA
04.2022 - 01.2026
Assistant Manager
Domino’s Pizza
05.2020 - 03.2022
PG diploma - Project management IT
Canadore College
PG diploma - Information Security Management
Fanshawe College
Masters of Computer Application -
Amardeep Singh Memorial College
Bachelor of Computer Application -
SGGS Khalsa College