Navpreet Singh
Edmonton,Canada
Summary
IT professional with significant experience in troubleshooting, network administration, and system maintenance. Known for strong focus on team collaboration and consistently delivering results. Adaptive and reliable, skilled in hardware and software support, cybersecurity practices, and customer service.
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Dedicated customer service professional with a strong background in retail and automotive sales, bringing a dynamic approach to enhancing customer satisfaction. Possesses expertise in teamwork, problem-solving, and transaction processing, with a proven ability to build relationships and drive sales. Passionate about contributing to business growth through exceptional service and innovative solutions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Southtown Chrysler
06.2024 - 10.2024
- Drove customer satisfaction at Southtown Chrysler through personalized vehicle recommendations
- Consistently met sales targets and cultivated lasting client relationships
- Exceeded monthly sales quotas at Southtown Chrysler by leveraging product knowledge and effective negotiation skills
- Contributed to team's overall performance
- Partnered with team members to create seamless customer experiences at Southtown Chrysler
- Assisted in inventory management and showroom presentation
- Implemented creative sales strategies at Southtown Chrysler, resulting in increased customer engagement
- Adapted quickly to new vehicle models and features
- Meticulously managed sales documentation and follow-ups at Southtown Chrysler
- Ensured compliance with dealership policies and industry regulations
- Pioneered novel sales approaches, boosting customer engagement at Southtown Chrysler
- Swiftly adapted to new vehicle technologies and market trends
Sales Associate
Red Deer Mitsubishi (Lag Auto's)
02.2024 - 06.2024
- Greeted customers and provided exceptional customer service
- Assisted customers in making informed decisions about the cars they were interested in purchasing
- Conducted test drives for prospective buyers
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department
- Maintained customer satisfaction by providing prompt, reliable service
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives
- Developed relationships with potential buyers through phone calls and emails
- Provided follow-up customer service after a car sale was completed
- Created detailed reports of daily sales activities for management review
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers
Department Manager
McDonald
01.2023 - 06.2024
- Managed daily cash intake by counting out registers and tabulating profits
- Helped employees accomplish tasks during peak periods
- Communicated with other shift managers to facilitate continuum of customer service
- Coached employees on interactions with customers to drive exceptional service
- Positioned skilled staff in key areas throughout shift to optimize department productivity
Retail Sales Associate
Rogers
02.2023 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Helped customers by answering questions and locating merchandise
- Initiated friendly conversation with customers to determine level of assistance required
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Used product knowledge to suggest items to match client needs
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Delivered exceptional customer service, enhancing satisfaction and retention through personalized assistance and product recommendations
Software Developer
Code Optimal Solutions pvt ltd
11.2021 - 11.2022
- Worked to solve complex problems using the latest in Cloud, Mobile, and Web Technologies like a flutter, java, react native and c++
- Experienced Web Developer adept in all stages of advanced web development
- Knowledgeable in user interface, testing, and debugging processes
- Bringing forth expertise in design, installation, testing, and maintenance of web systems
- Equipped with a diverse and promising skill-set
- Proficient in an assortment of technologies, including Java, ASP.NET, C#, IIS, Tomcat, and Microsoft SQL Server
- Able to effectively self-manage during independent projects, as well as collaborate in a team setting
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
Casher
Local Store
01.2020 - 03.2022
- Handled the payments to the suppliers and worked on the front desk as a customer helper
Education
Software Developer - Computer And Information Sciences
Red Deer Polytechnic
Red Deer, AB05.2024
Health Sanitary Inspector - Health Services Management
Sd College ITI
05.2021
SGAD Khalsa school -
SGAD Khalsa school
03.2019
Skills
- Microsoft PowerPoint
- Time Management
- Computer Skills
- Customer Service
- Multitasking
- Microsoft Office
- Communication
- Critical Thinking
- Problem Solving
- Loss Prevention
- Documentation
- Teamwork
- Transaction Processing
- Software configuration
- Application installations
- Operating system management
- Server maintenance
- System diagnostics
- Ticket management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Hobbies and Interests
- Reading Autobiographies
- Making books
- Learning new things
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Developing software, websites, and apps in various programming languages
- Design and Build Websites
- Sustainable Tech Innovations
Timeline
Sales Associate
Southtown Chrysler
06.2024 - 10.2024
Sales Associate
Red Deer Mitsubishi (Lag Auto's)
02.2024 - 06.2024
Retail Sales Associate
Rogers
02.2023 - 12.2023
Department Manager
McDonald
01.2023 - 06.2024
Software Developer
Code Optimal Solutions pvt ltd
11.2021 - 11.2022
Casher
Local Store
01.2020 - 03.2022
Health Sanitary Inspector - Health Services Management
Sd College ITI
SGAD Khalsa school -
SGAD Khalsa school
Software Developer - Computer And Information Sciences
Red Deer Polytechnic
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