NAVPREET KOUR
Belleville,ON
Summary
Highly qualified and accomplished leader with a proven track record of improving operations and solving complex problems. Expertise in building strong and lasting relationships with key decision makers, customers, and team members to drive the achievement of company goals. Extensive training and experience prepared to embrace new professional challenges and make a significant impact.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
McDonald's
10.2022 - Current
- Manage inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Customer Service Representative
KFC
05.2021 - 10.2022
- Resolved customer complaints and maintained clean and tidy checkout area
- Reconciled cash drawer at start and end pf each shift, accounting for errors and resolving discrepancies
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Assisted customers by answering questions and fulfilling requests
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Supervisor
Singh Enterprises
07.2018 - 01.2021
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conducted employee evaluations and reviews.
- Created training manual for employees to use as reference guide.
Education
Post-Degree Certificate - Human Resource Management
Loyalist College of Applied Arts And Technology
Belleville, ON04.2022
Post-Degree Certificate - Project Management
Loyalist College of Applied Arts And Technology
Belleville, ON04.2021
Bachelor of Technology - Electrical Engineering
Mody University
05.2018
Skills
- Critical thinking
- Troubleshooting
- Computer skills
- Data management
- Issue and conflict resolution
- Scheduling
- Restaurant operations management
- Recruitment
- Recordkeeping
- Staffing optimization
- Payroll coordination
Languages
English
Full Professional
Timeline
Restaurant Manager
McDonald's
10.2022 - Current
Customer Service Representative
KFC
05.2021 - 10.2022
Supervisor
Singh Enterprises
07.2018 - 01.2021
Post-Degree Certificate - Project Management
Loyalist College of Applied Arts And Technology
Bachelor of Technology - Electrical Engineering
Mody University
Post-Degree Certificate - Human Resource Management
Loyalist College of Applied Arts And Technology
Similar Profiles
Devansh SinglaDevansh Singla
Shift Supervisor at McDonald'sShift Supervisor at McDonald's
Maria Mendes AmbrosioMaria Mendes Ambrosio
Crew member at McDonald'sCrew member at McDonald's
Debola AshimiDebola Ashimi
Crew member at McDonald'sCrew member at McDonald's