NAVPREET KAUR
Brampton,ON
Summary
Dedicated professional with a robust background in personal care and assistance, committed to providing compassionate support to individuals in need. Proven ability to collaborate effectively with teams while adapting seamlessly to changing circumstances, ensuring reliable and consistent care. Strong communication, empathy, and problem-solving skills focus on achieving positive outcomes for clients. Recognized for upholding high standards and delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student
Sienna Senior Living
Brampton, ON
12.2025 - 02.2026
- Guided residents through daily activities, ensuring a respectful environment that upholds their dignity and autonomy.
- Monitored and documented changes in residents' conditions, providing timely updates to nursing staff.
- Implemented individualized care plans tailored to each resident's unique needs and preferences.
- Developed and led diverse recreational activities to promote social interaction and strengthen community bonds.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
- Provided skilled end-of-life care for terminally ill patients while offering emotional support for family members during difficult times.
- Enhanced client comfort by providing compassionate personal care and assistance with daily living activities.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Facilitated improved client well-being through effective dressing and grooming assistance. Enhanced nutritional intake by preparing meals. Promoted adherence to medication schedules through timely reminders.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Shift Supervisor
Tim Hortons
Windsor, ON
11.2022 - 04.2025
- - Assisted customers daily, took food orders, and provided procedural information.
- - Handled cash register operations and resolved customer payment and refund issues.
- - Maintained store cleanliness in compliance with the Health & Safety Act.
- - Inspected incoming produce merchandise and managed inventory control.
- - Recorded operational data and enforced Health & Safety policies.
- - Monitored employee productivity and provided constructive feedback.
- - Set performance goals and deadlines aligned with company objectives.
Customer Service Representative
Purolator Canada
07.2020 - 08.2022
- - Created parcel orders and assisted customers with package pickups.
- - Communicated with customers regarding held orders.
- - Organized delivery routes and completed end-of-day reports.
Technical Support Representative
Sutherland Global Services
07.2019 - 02.2020
- - Provided technical support for wireless product issues.
- - Handled customer complaints and offered timely solutions.
- - Delivered accurate information on deals and promotions.
- - Maintained detailed call records and generated sales leads.
- - Assisted with billing-related inquiries.
Intern, Office Administrator
Dr. Shenfield's Office
Windsor, ON
07.2018 - 04.2019
- - Supported bookkeeping procedures including filing, charting, and billing.
- - Checked in patients and performed EKGs and blood pressure readings.
- - Scheduled appointments and managed phone communications.
- - Monitored medical supply inventory and placed orders as needed.
Education
Personal Support Worker
Anderson College
Windsor02-2026
Office Administration - General
St. Clair College
Windsor, Ontario08-2018
Diploma - Personal Support Worker
Anderson College
Windsor02-2026
Skills
- Patient care
- Respect for privacy
- Reliability and punctuality
- Care plan assessment
- Nutrition awareness
- Cultural sensitivity
- Multitasking and organization
- Daily living assistance
- First aid and safety
- Problem-solving
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Certification
- PCW - Personal Care Worker
- CPR certificate
- First-aid certificate
- G2 licencse
Timeline
Personal Support Worker Student
Sienna Senior Living
12.2025 - 02.2026
Shift Supervisor
Tim Hortons
11.2022 - 04.2025
Customer Service Representative
Purolator Canada
07.2020 - 08.2022
Technical Support Representative
Sutherland Global Services
07.2019 - 02.2020
Intern, Office Administrator
Dr. Shenfield's Office
07.2018 - 04.2019
Office Administration - General
St. Clair College
Personal Support Worker
Anderson College
Diploma - Personal Support Worker
Anderson College