Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Navpreet Kaur

Summary

Dynamic Shift Manager with proven leadership at KFC Restaurant, enhancing team productivity through effective training and goal-oriented strategies. Skilled in complex problem-solving and customer service, I successfully improved customer satisfaction by addressing concerns promptly. Committed to fostering a collaborative environment while maintaining high standards in inventory control and staff management.

Overview

2
2
years of professional experience

Work History

Supervisor

KFC Restaurant
04.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Customer Service Representative

Tim Hortons
05.2024 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

St. Clair College
Toronto, ON
05-2024

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Inventory control

Languages

English
Professional Working

Timeline

Customer Service Representative

Tim Hortons
05.2024 - 03.2025

Supervisor

KFC Restaurant
04.2023 - Current

High School Diploma -

St. Clair College

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Navpreet Kaur