Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Navpreet Kaur

Toronto,ON

Summary

Compassionate and dedicated Personal Support Worker (PSW) with a strong foundation in providing personalized care to clients, including assistance with daily living activities, mobility, and emotional support. Experienced in working with elderly, frail, and cognitively impaired individuals, ensuring comfort and safety while promoting independence. Skilled in medication management, patient observation, and maintaining a clean, safe environment. Excellent communicator, able to work effectively within healthcare teams and with families. Flexible and available to work various shifts, including evenings, weekends, and holidays, to meet client needs. Committed to delivering high-quality, client-centered care that enhances well-being and improves quality of life.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

7-Eleven
09.2022 - Current
  • Delivered exceptional service to a diverse range of customers, demonstrating patience, empathy, and attentiveness, which are essential qualities in a PSW role
  • Managed store operations, including inventory, cash register, and merchandise displays, honing attention to detail and organizational skills
  • Provided support in addressing customers' healthcare-related needs, guiding them to the right products, and ensuring a positive experience
  • Collaborated with team members to meet store objectives, ensuring that safety and customer satisfaction were always prioritized

Psw Intern

St. Clair O'Connor Community –
01.2025 - 02.2025
  • Ensured patient safety by adhering to infection control procedures during personal care tasks.
  • Accurately documented patient progress to ensure continuity of care between shifts.
  • Supported emotional well-being through empathetic communication, respecting privacy and confidentiality.
  • Assisted with feeding and monitored nutritional intake to meet patient needs.
  • Managed challenging behaviors in dementia and Alzheimer's patients using appropriate interventions.

PSW Intern

Ivan Franko Nursing Home – Etobicoke, ON
12.2024 - 01.2025
  • Assisted with dressing, grooming, meal preparation, and medication reminders.
  • Collaborated with healthcare teams to ensure coordinated patient care.
  • Built trust with clients through reliability and punctuality.
  • Provided mobility assistance using proper body mechanics to prevent injury.
  • Promoted patient independence by creating personalized care plans.
  • Monitored vital signs and reported any changes to medical staff.

Education

Personal Support Worker Certificate - Clinical Placement

MLC College of Business Technolgy
5865 Mclaughlin Rd Unit 6 Mississauga On L5R3V5
02-2025

Diploma in Pre-Health Sciences And Healthcare Mana - Pre-Health Sciences And Healthcare Management

Pures College of Technology
Scarborough, ON
12-2022

Skills

  • Personal care proficiency
  • Support for vulnerable populations
  • Compassionate caregiver
  • Effective communication
  • Work schedule flexibility
  • Collaborative team player
  • Certified in CPR and first aid
  • Effective time management

Accomplishments

Promoted Patient Independence: Encouraged clients to perform tasks independently when possible, helping them regain or maintain their autonomy and self-confidence.

Certification

  • Personal Support Worker (PSW) Certification – MLC College of Technology, February 2025
  • CPR and First Aid Certification – Heaven can wait, November 25, 2024
  • COVID-19 Vaccination: Fully vaccinated, meeting all Health Canada requirements, ensuring a safe working environment.

Languages

English: Fluent (written and spoken)
Full Professional
hindi ,punjabi
Full Professional

Timeline

Psw Intern

St. Clair O'Connor Community –
01.2025 - 02.2025

PSW Intern

Ivan Franko Nursing Home – Etobicoke, ON
12.2024 - 01.2025

Customer Service Associate

7-Eleven
09.2022 - Current

Personal Support Worker Certificate - Clinical Placement

MLC College of Business Technolgy

Diploma in Pre-Health Sciences And Healthcare Mana - Pre-Health Sciences And Healthcare Management

Pures College of Technology

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Navpreet Kaur