NAVPREET KAUR
Surrey,Canada
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cleaner
Sweepy Maids
04.2024 - 11.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Server
Indian Restaurant
04.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Warehouse Associate
DB SCHENKER
09.2022 - 04.2023
- Ensured that all processed orders were sent to the shipping department in a timely manner
- Ensured that orders were examined and inspected for defects and damages before shipping
- Paced items received for inventory in the appropriate locations within the warehouse
- Complied with all department and company policies and procedures
Sales Associate
Dollarama
10.2021 - 07.2022
- Managed a high volume of transactions daily
- Provided a positive customer experience with fair, friendly, and courteous service
- Balanced the cash drawer at the beginning and end of a work shift
- Processed POS transactions, including cash and credit purchases or refunds
- Maintained a safe, clean working environment by complying with procedures, rules, and regulations
Education
High School Diploma -
Lord Mahavira Jain Public School
India 04-2019
Skills
- Ability to prioritize and handle multiple tasks and deadlines
- Ability to handle confidential and sensitive information
- Strong verbal and written communication skills
- Strong organizational skills
- Adaptable and flexible
- Hospitality service expertise
Languages
English
Punjabi
Hindi
Timeline
Cleaner
Sweepy Maids
04.2024 - 11.2024
Server
Indian Restaurant
04.2023 - 02.2024
Warehouse Associate
DB SCHENKER
09.2022 - 04.2023
Sales Associate
Dollarama
10.2021 - 07.2022
High School Diploma -
Lord Mahavira Jain Public School
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