Navpreet Kaur
Summary
Dedicated professional with a robust background as a finance administrator and customer service representative, aiming to secure a role where I can leverage my exceptional communication skills and financial expertise to efficiently assist clients and internal operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant District Manager
Centex Petroleum
02.2024 - 03.2024
- Conducted weekly inspections at each store to ensure operational excellence
- Verified proper stocking of racks, maintained orderliness, monitored food inventory, and ensured seamless execution of promotions
- Championed a district comprising 15 stores generating $55 million annual Sales
- Improved district performance from a negative 4% to a position 2.5% income sales in only 1 year and conducted walk-throughs on a regular basis
- Exceeded all sales goals and targets, significantly increased productivity and reduced costs in all areas of businesses
- Ensured each store was profitable by optimizing business strategies and maximizing revenue streams
- Successfully generated additional commissions through gas sales and promotional activities.
Financial Administrator
Centex Petroleum
06.2021 - 06.2024
- Managing the monthly accounts payable and account receivable team, office operations, administrative activities and collaborating with the finance team
- Handling correspondence clients, emails, phone calls, organizing & scheduling meetings, appointments and events
- Ensuring office policies and procedures are followed by providing administrative support to staff executives and managing office budgets and expenses effectively
- Collaborating with planning and customer service teams, assisting with queries, invoicing, customer rates, and resolving revenue and cost discrepancies
- Responsible for managing month-end reports, preparing AP & AR month-end accrual reports for upper management, and reviewing vendor invoices for accurate rate entry
- Research & resolve invoice discrepancies and issues & reconcile accounts payable transactions
- Correspond with the vendors and respond to inquiries, responsible for relationship management
- Eliminated discrepancies in finances, Performed all financial operations for the non-profit, including bank reconciliations, reviewing monthly credit cards statements, closing monthly and annually financials using Sage, QuickBooks and SAAP
- Monitored bank deposits, payroll, tax forms, Accounts payable, Account Receivable, Trial Balance, General ledger statement along with working-on a team of 8CPAs and bookkeepers
- Managing Fuel incoming & outgoing and maintained A/R, A/P using QuickBooks
- Payment processing: prepared and processed payments via cheque, EFT, or wire transfer
- Reconciled payment records with bank statements and prepare bank deposits.
Customer service representative
Walmart
09.2019 - 06.2021
- Processed payments and sales transactions using computerized cash registers
- Handled returns, answered product questions, and enforced store policies with exceptional customer service
- Managed inventory, trained new staff, and provided excellent customer service as a Walmart cashier
- Ensured customer satisfaction by promptly ringing up customers and offering top-notch service.
Education
Canadian Security Course (CSC) -
Canadian Securities Institute
Post Graduate diploma in Project Management -
Vancouver Island University
01.2021
Post Graduate Diploma in Business Administration -
Vancouver Island University
01.2020
Bachelor’s of Commerce in Finance and Accounting -
Sambalpur University
01.2018
Skills
- Problem-solving
- Customer service
- Sage
- Quickbooks
- Payworks
- Communication
- Leadership
- Strong understanding of sales and finance
Personal Information
Title: Financial Administrator
Volunteer Experience
Khalsa aid, Volunteer - Lead, 02/01/2020, 06/01/2024, Canada
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Odia
Full Professional
Certification
Canadian security course
Timeline
Assistant District Manager
Centex Petroleum
02.2024 - 03.2024
Financial Administrator
Centex Petroleum
06.2021 - 06.2024
Customer service representative
Walmart
09.2019 - 06.2021
Canadian Security Course (CSC) -
Canadian Securities Institute
Post Graduate diploma in Project Management -
Vancouver Island University
Post Graduate Diploma in Business Administration -
Vancouver Island University
Bachelor’s of Commerce in Finance and Accounting -
Sambalpur University
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