Summary
Overview
Work History
Education
Skills
Internship
Languages
Timeline
Generic

Navpreet Kaur

Scarborough,ON

Summary

Motivated, detail-oriented pharmacy professional with a Bachelor's degree in Pharmacy and additional training in pre-health sciences and healthcare management. Experienced in pharmaceutical manufacturing, patient care, and healthcare operations. Skilled in assisting pharmacists, managing inventory, and providing exceptional customer service. Possesses international study experience and a strong commitment to professional development.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

7-Eleven
09.2022 - Current
  • Excelled in customer service, providing detailed product information and ensuring a positive shopping experience
  • Maintained a clean and organized store appearance, enhancing customer satisfaction through visual merchandising
  • Managed cash register operations with precision, ensuring accurate transactions and financial integrity
  • Contributed to sales growth through effective merchandise display and restocking
  • Collaborated with team members to meet sales goals and maintain store security and safety.

Pharmacy Assistant

Tri Medix Pharmaceuticals
05.2020 - 12.2020
  • Contributed to the manufacturing and packaging of tablets, supporting industrial pharmacists in daily operations
  • Prepared detailed reports on production activities, ensuring compliance with quality standards.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Updated computer system with current customer, payment and inventory information.

Pharmacy Assistant

Max Superspeciality Hospital
06.2019 - 08.2019
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

Bachelor of Pharmacy (B.Pharm) -

Rayat Institute of Pharmacy
Punjab, India

Pre-Health Sciences and Healthcare Management -

Northern College
Scarborough, Toronto

Skills

  • Prescription processing
  • Inventory management
  • Patient care
  • Customer service
  • Medical record keeping
  • Product restocking
  • Answering customer questions
  • Stocking shelves
  • Supply Restocking
  • Processing payments
  • Receiving incoming supplies
  • Verifying orders
  • Customer Service

Internship

Detailed Project on Tablet and Capsule Manufacturing, Conducted an in-depth study on tablet and capsule manufacturing processes., Analyzed formulations, processing techniques, and quality control measures., Presented findings and recommendations for process improvement.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Associate

7-Eleven
09.2022 - Current

Pharmacy Assistant

Tri Medix Pharmaceuticals
05.2020 - 12.2020

Pharmacy Assistant

Max Superspeciality Hospital
06.2019 - 08.2019

Bachelor of Pharmacy (B.Pharm) -

Rayat Institute of Pharmacy

Pre-Health Sciences and Healthcare Management -

Northern College

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Navpreet Kaur