Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Navpreet Kaur

Edmonton,AB

Summary

Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.

Overview

2
2
years of professional experience

Work History

Front Store Clerk

Lawton's Drugs
09.2022 - 05.2024
  • Collaborated with management to develop and implement store-wide sales strategies that drove increased revenue.
  • Contributed to increased average transaction value through suggestive selling of additional products or services related to customer purchases.
  • Handled cash register transactions efficiently, ensuring accurate payment processing and proper cash handling procedures.
  • Assisted customers with product inquiries, locating items, and offering expert advice for optimal shopping experiences.
  • Resolved customer complaints in a professional manner, finding solutions that meet both customer needs and company guidelines.
  • Assisted customers by answering questions and fulfilling requests.

Team Member

Tim Hortons
12.2021 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Associate of Science - Networking

St. Clair College of Applied Arts And Technology
Mississauga
04.2021

Skills

  • Customer Service
  • Customer Engagement
  • Cash handling proficiency
  • Complaint Handling
  • Promotional support
  • Problem-Solving
  • Microsoft Office

Languages

English
Hindi

Timeline

Front Store Clerk

Lawton's Drugs
09.2022 - 05.2024

Team Member

Tim Hortons
12.2021 - 04.2024

Associate of Science - Networking

St. Clair College of Applied Arts And Technology

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Navpreet Kaur