NAVPREET KAUR

- Answering customer inquiries, solving problems, and providing the required information.

- Prepare and update new inventory, both purchase and sales.

- Answer incoming calls in a timely manner with a friendly, outgoing demeanor.

- Coordinate with other departments and do follow-ups for on-time and quick task accomplishment.

- Maintaining accurate records of inventory purchases, customer sales, and more.

- Interacting with different branch managers (either Canadian or US) about upcoming or ongoing deals.

- Verify the accuracy & completeness of data by doing bi-weekly and monthly audits.

- Followed procedures for the returned units including return invoices, damaged part inspection report, repair cost etc.

- Professionally communicate and coordinate with dealers and dealerships (both local and US) to get more information regarding the purchased units like warranty, tax, specs etc.

- Reporting to the manager and keeping them up to date about ongoing tasks and seek their advice for better outcomes.

- Provided positive customer experience with fair, friendly, and courteous service.

- Processed and prepared customers' orders quickly and accurately.

- Registered sales on the cash register by scanning items and totaling customers' purchases.

- Cleaned the counters and tables at the end of the shift.

- Resolved customer issues and answered their questions.

- Maintained food safety and sanitation standards at the workplace.