Navpreet Kaur
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Walmart
10.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Articleship Trainee
SANJEEV MAHAJAN& CO
01.2019 - 08.2019
- Enhanced the accuracy of financial reports by diligently reviewing and reconciling accounts.
- Improved organization''s financial management by maintaining accurate records of all transactions.
- Assisted in streamlining accounting processes through effective use of software tools and technology.
- Supported senior accountants in preparing monthly financial statements, ensuring timely reporting to stakeholders.
Education
DISPATCH AND LOAD BROKERAGE
RAI DISPATCH TRAINING
01.2024
Int. Business Management - Logistics System - Logistics And Supply Chain Management
St. Clair Ace Acumen Academy, Toronto, Canada
Toronto, ON12.2023
Bachelor of commerce In Accounting -
SSM COLLEGE
Gurdaspur, Punjab05.2021
High School Diploma -
Akal academy
Pathankot, Punjab03.2018
Skills
- Report Generation
- Complaint resolution
- Computer efficiency
- communication skills
- Account updating
- Data Entry
- Data Collection
Languages
Hindi
Punjabi
English
Availability
FULL TIME
Timeline
Customer Service Representative
Walmart
10.2022 - Current
Articleship Trainee
SANJEEV MAHAJAN& CO
01.2019 - 08.2019
DISPATCH AND LOAD BROKERAGE
RAI DISPATCH TRAINING
Int. Business Management - Logistics System - Logistics And Supply Chain Management
St. Clair Ace Acumen Academy, Toronto, Canada
Bachelor of commerce In Accounting -
SSM COLLEGE
High School Diploma -
Akal academy
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