Navpreet Kaur
NORTH YORK,ON
Summary
Reliable customer service representative with an extensive track record in demanding CCTV monitoring environments. Strong presenter, communicator, and problem solver, working effectively and productively with diverse customers and individual needs looking forward to an advanced knowledge and experience in security.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CCTV Operator
Nirmal Verified Go Control
Toronto, ON
06.2023 - 12.2023
- Reported any suspicious activity to the appropriate authorities in accordance with established procedures.
- I searched bags manually to identify prohibited items and contraband.
- Monitored security cameras to identify and respond to suspicious activity.
- Responded promptly to alarms, emergency calls, and other incidents.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto the premises.
- Communicated with other security staff using radio, intercom, telephone, and internet-based communications systems to coordinate facility-wide security operations.
Greeter
No Frills
NORTH YORK, ON
04.2023 - 09.2023
- Monitored customer activity in order to detect potential theft or safety hazards.
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Reported any suspicious behavior or incidents immediately to management.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Observed customers coming and going to protect store assets.
Cashier
Popeyes Louisiana Kitchen
NORTH YORK, ON
05.2023 - 07.2023
- Counted and balanced cashier drawers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Balanced daily transactions on a computerized point-of-sale system.
- Assembled customer orders from stock and packed items in boxes.
Education
Bachelor of Commerce With Honors in Business Management - Financial Management
Panjab University
Chandigarh,India11-2022
Post Graduation in GBMT - Global Business Management
Georgian College
TorontoSkills
- Strong Communication and presentation abilities
- Rapidly adapt to new technology
- Computer Proficiency
- Incident Investigations
- Situational Awareness
- Incident Reporting
- Camera Operation
- Customer Service
- Report Preparation
- Crisis Management
- Strong Interpersonal Skills
Certification
- First Aid/CPR Red Cross Certification: 2023
- Ontario Security Guard License - 2023
- Smart Serve License - 2023
Languages
English
Professional
Hindi
Professional
Punjabi
Native/ Bilingual
Availability
- Full Time
References
References available upon request.
Timeline
CCTV Operator
Nirmal Verified Go Control
06.2023 - 12.2023
Cashier
Popeyes Louisiana Kitchen
05.2023 - 07.2023
Greeter
No Frills
04.2023 - 09.2023
Bachelor of Commerce With Honors in Business Management - Financial Management
Panjab University
Post Graduation in GBMT - Global Business Management
Georgian College
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