Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NAVPREET GHARIAL

Prince George,BC

Summary

Reliable and upbeat as a team leader and advisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Team Leader Supervisor

McDonald's Restaurant
10.2022 - 09.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Threading and Waxing

Waxthetics
02.2022 - 09.2022
  • Examined face to determine eyebrow shape.
  • Performed hair depilation to shape and define eyebrows.
  • Exercised attention to detail to perfect arch and avoid stray hairs or uneven brows.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained regular client list and successfully handled walk-in customers.

Front Desk Receptionist

Delta Hotels By Marriott
07.2021 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Esthetician and Beauty Advisor

Chatters Hair Salon
10.2019 - 03.2020
  • Proficient in eyebrow threading, shaping, and maintenance techniques.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.

Education

Business Management Diploma - Management And Leadership

College of New Caledonia
Prince George, BC
08.2023

Skills

  • Staff Training
  • Issue Resolution
  • Lean Manufacturing
  • Safety Processes
  • Sales Expertise
  • Key Performance Indicators (KPI)
  • Daily Workflow Improvement
  • Orientation and Onboarding
  • Collaborative Environments
  • Teamwork and Collaboration
  • Client Support
  • Volunteer Tasking
  • Loss Prevention Strategies

Languages

English
Professional Working

Timeline

Team Leader Supervisor

McDonald's Restaurant
10.2022 - 09.2023

Threading and Waxing

Waxthetics
02.2022 - 09.2022

Front Desk Receptionist

Delta Hotels By Marriott
07.2021 - 08.2022

Esthetician and Beauty Advisor

Chatters Hair Salon
10.2019 - 03.2020

Business Management Diploma - Management And Leadership

College of New Caledonia

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NAVPREET GHARIAL