Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Overview
2
2
years of professional experience
Work History
Customer Service Representative Intern
HP Gas Ltd.
05.2024 - 01.2025
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Responded to customer requests for products, services, and company information.
Volunteer
Julien Day School, Kolkata
01.2023 - 12.2024
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Enhanced community engagement by organizing and leading local clean-up events.
Education
GED -
Red River College of Applied Arts, Science And Technology
Winnipeg, MB
12-2025
Skills
Teamwork and collaboration
Critical thinking
Customer relations
Organized and efficient
Problem-solving
Attention to detail
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Bengali
Full Professional
Interests
Enjoy participating in sports for overall physical and mental well-being
Volunteer Travel
Participating in local clean-up initiatives
Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Customer Service Representative Intern
HP Gas Ltd.
05.2024 - 01.2025
Volunteer
Julien Day School, Kolkata
01.2023 - 12.2024
GED -
Red River College of Applied Arts, Science And Technology