Navpreet Kaur
Winnipeg,Canada
Summary
Dynamic professional with over 4 years of experience in the food service industry, excelling in restaurant operations and team leadership.Proven ability to manage operations, control costs, and train employees for success. Seeking to leverage extensive knowledge and skills in a Restaurant Manager role to elevate operational success and customer loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Burger King Canada
11.2021 - Current
- Lead daily operations, train and coach employees, ensure compliance with safety and service standard.
- Manage inventory and supply ordering to reduce waste and control costs.
- Resolve customer concerns to maintain loyalty and high satisfaction.
- Labour Management. Managed staff schedules and maintained adequate coverage for all shifts.
- Led team meetings to foster communication, address challenges, and align on goals.
Customer Fulfillment Associate
Walmart Supercentre
12.2021 - 06.2022
- Picked, packed, and assembled orders with precision for timely delivery.
- Resolved customer inquiries and issues, ensuring high satisfaction rates through effective communication.
Team Member / Shift Coordinator
Burger King Canada
06.2019 - 10.2021
- Promoted to Shift Coordinator (Aug 2021) for leadership and performance.
- Supported operations including food preparation, cashier duties, and staff training.
Warehouse Associate
Amazon Warehouse
11.2018 - 12.2019
- Prepared and labeled shipments, ensuring accuracy and productivity.
- Managed incoming shipments, ensuring accurate logging and storage of products.
- Assisted in receiving, stocking and distribution of merchandise.
Cashier
Petro Canada
11.2017 - 09.2018
- Delivered excellent service, upsold products, and processed cash/POS transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Built relationships with customers to encourage repeat business.
Education
Diploma - General Business
Conestoga College, Institute of Technology & Advanced Learning
Kitchener, ON12.2020
Skills
- Restaurant Operations & Staff Supervision
- Inventory & Cost Management
- Cash Handling & POS Accuracy
- Employee Training & Development
- Food Safety & Quality Standards
- Customer issue management
- Scheduling & Labor Optimization
- Team Leadership & Communication
- Microsoft excel ( pivot tables, Formulas, Reporting)
Languages
English
Punjabi
Hindi
Certification
- ServSafe Certificate – Food Safety & Handling
- First Aid Certification
Timeline
Customer Fulfillment Associate
Walmart Supercentre
12.2021 - 06.2022
Shift Supervisor
Burger King Canada
11.2021 - Current
Team Member / Shift Coordinator
Burger King Canada
06.2019 - 10.2021
Warehouse Associate
Amazon Warehouse
11.2018 - 12.2019
Cashier
Petro Canada
11.2017 - 09.2018
Diploma - General Business
Conestoga College, Institute of Technology & Advanced Learning