Navneet Singh Khosa
Brampton
Summary
As a Certified Personal Trainer, Bodybuilding Specialist and Nutritionist with three years of experience, I have successfully guided diverse clients to achieve their health and wellness objectives. I am results-oriented and adaptable, passionate about designing customized training and nutrition plans that maximize performance, improve endurance, and enhance overall well-being. I am a strategic thinker with exceptional health and wellness expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tim Horton's Restaurant
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered customer advice and assistancesignificantparticular, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
Personal Trainer
Muscle Hut
01.2021 - 03.2023
- Educated clients on proper exercise techniques, reducing the risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with a positive and friendly approach.
- Trained clients during strength training, cardiovascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Developed healthy eating meal plans for clients to provide a holistic approach.
- Implemented new and creative exercise routines to keep participants motivated.
- Encouraged participants to stay motivated and reach fitness goals.
- Set up and broke down equipment before and after classes.
Hockey Player
State Level Teams
05.2020 - 03.2023
- Minimized opponent's score by organizing defensive attacks.
- Learned and followed game and league regulations.
- Obtained a clear view of lines and angles of attack and defence to score.
- Defended goal post to prevent the opposing team from hitting the goal.
- Increased physical strength and endurance through disciplined adherence to a personalized fitness regimen.
- Maintained compliance with team rules and professional requirements.
Education
High School Diploma -
Pures College of Technology
Scarborough, ON M112.2024
Skills
- Customer Service
- Problem-solving abilities
- Appointment Scheduling
- Customer satisfaction measurement
- Fast Learner
- Complaint Handling
- Staff Training
- Follow-up skills
- Computer Proficiency
- Customer Relations
Certification
First Aid
CPR C
AED
Timeline
Customer Service Representative
Tim Horton's Restaurant
03.2023 - Current
Personal Trainer
Muscle Hut
01.2021 - 03.2023
Hockey Player
State Level Teams
05.2020 - 03.2023
High School Diploma -
Pures College of Technology
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