Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Navneet Kaur

Brampton,ON

Summary

- Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional, and customer service functions to support team and improve group productivity.

- Prioritize and multitask to handle every need with well-qualified assistance.

- Diligently pursue every chance to capture new business by monitoring properties, organizing lead data, and maintaining efficient schedules.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tata Motor Cars
01.2022 - 12.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Supervisor

Seneca Student Federation (SSF)
05.2023 - Current
  • Serving towards maintaining a high standard of work ethic and team collaboration
  • Supervising and leading a team of 18 team members and providing guidance, direction, and support to ensure they meet their goals and objectives
  • Setting clear performance expectations and objectives for team members, and regularly assess their performance against these standards
  • Handling more than 50 volunteers through the When I Work software, scheduling them, and delegating tasks according to their competencies
  • Ensuring that work produced by the team meets quality standards and adheres to organizational policies, procedures, and best practices.

REAL ESTATE ADMIN

Exit Realty Hare (Peel)
06.2023 - Current
  • Handling real estate databases using Broker Bay, sky slope forms, web forms, and MLS listings with accurate and current information
  • Conducting market research, competitive analysis, and property assessments to support decision-making and strategic planning
  • Ensure compliance with relevant laws, regulations, and industry standards governing real estate transactions and agency operations
  • Handling data and paperwork for around 50 Real Estate Agents.
  • Maintained professional image for the company with organized office spaces, clean presentation materials, and polished communications.

Education

CHRONIC DISEASE MANAGEMENT -

Seneca Polytechnic
04.2024

NURSING LEADERSHIP AND MANAGEMENT -

Seneca Polytechnic
08.2023

BACHELOR OF SCIENCE IN NURSING -

Government College Of Nursing, Punjab, India
12.2021

Skills

  • Calendar Management
  • Office Administration
  • File Management
  • Property Management
  • Marketing support
  • Expense Tracking

Volunteer Experience

  • Volunteered with Seneca Nursing Association clubs.
  • Volunteered with Brampton Library for reading books to children.

Languages

English
Full Professional

Timeline

REAL ESTATE ADMIN

Exit Realty Hare (Peel)
06.2023 - Current

Supervisor

Seneca Student Federation (SSF)
05.2023 - Current

Customer Service Representative

Tata Motor Cars
01.2022 - 12.2022

CHRONIC DISEASE MANAGEMENT -

Seneca Polytechnic

NURSING LEADERSHIP AND MANAGEMENT -

Seneca Polytechnic

BACHELOR OF SCIENCE IN NURSING -

Government College Of Nursing, Punjab, India

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Navneet Kaur