Navneet Kaur Mann
Surrey,British Columbia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Manager
Bluenotes
11.2021 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Babysitter
Andrade Pardo
Coquitlam, British Columbia
02.2024 - 03.2024
- Supported child development milestones by implementing age-appropriate learning activities.
- Served as a positive role model for young child by modeling appropriate language usage, manners, and conflict resolution methods.
- Improved children''s social skills through engaging group activities and outings.
- Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
Customer Experience Associate
Bank Of Nova Scotia
07.2021 - 11.2021
- Looked for additional ways to expand products to customers by upselling new products and services.
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Asked customers questions to determine, verify and solve common problems.
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
Babysitter
In-Home
02.2018 - 04.2019
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Reviewed and followed parent directions for children's care.
Education
Certificate - ECEA-300 Child Health, Safety And Nutrition
Coastal College Of British Columbia
Surrey, Canada12.2023
Post Degree Diploma - Business Management
Vancouver Community College
Vancouver, BC04.2021
Bachelor of Commerce - Accounting, Tax, Business Management
Khalsa College, Panjab University
India07.2018
Skills
- Licensed driver -Class 5
- Standard Childcare First aid And CPR
- Child Supervision
- Staff recruitment
- Customer Service
- Loss Prevention
Languages
English
Full Professional
Timeline
Babysitter
Andrade Pardo
02.2024 - 03.2024
Manager
Bluenotes
11.2021 - Current
Customer Experience Associate
Bank Of Nova Scotia
07.2021 - 11.2021
Babysitter
In-Home
02.2018 - 04.2019
Certificate - ECEA-300 Child Health, Safety And Nutrition
Coastal College Of British Columbia
Post Degree Diploma - Business Management
Vancouver Community College
Bachelor of Commerce - Accounting, Tax, Business Management
Khalsa College, Panjab University
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