Navneet Sohal

• Observed patrons and customers to quickly address security situations.
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
• Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
• Confirmed visitor identification prior to granting entry into the building.
• Performed first aid and CPR when necessary during emergency situations.

• Top performer for two consecutive months

• Alert Board specialist, using online tools to handle rejected calls and dispatching to new providers.

• Ability to handle escalated customers in calmly manner.

• Filling webapp forms for people requesting roadside assistance.

• Handling Inbound calls for people in need of roadside assistance.

• Training new agents and helping while on calls.

• Dispatch leader at the site.

• Keep general ledgers and financial accounts up to date
• Using manual and electronic bookkeeping systems, manage financial records and establish, maintain, and balance various accounts
• Managing accounting clerks and bookkeepers on a part-time basis.

• Enforce corporate policies
• Carry out financial activities
• Negotiate contracts and cultivate business
• Actively listen and engage clients in conversation to further understand their individual needs
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Coordinating with various teams to provide prompt client services.