Navneet Singh
Terrace,British Columbia
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kondolas Furniture & Appliances LTD
12.2023 - Current
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Monitored customers for signs of security concerns and escalated issues to management.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Team Trainer
Churches Chicken
11.2022 - 12.2023
- Designed and delivered web-based, self-directed learning materials.
- Continuously sought to update and refine training materials based on employee feedback, promoting a culture of continuous improvement.
- Developed lesson plans, instructional materials and written practice tests for food safety .
- Trained and mentored more than 11 new personnel hired to fulfill various roles.
- Set positive example for team members by providing high-quality, efficient service.
- Enhanced team productivity by implementing effective training programs and monitoring progress.
Education
Diploma in - Computer System Technician
Canadian College
Vancouver, BC12.2023
Skills
- Client Service
- Exceeding Customer Expectations
- Attention to Detail
- Order Processing
- Team Cooperation
- Time Management
- Customer Service
Languages
English
Hindi
Punjabi
Timeline
Sales Associate
Kondolas Furniture & Appliances LTD
12.2023 - Current
Team Trainer
Churches Chicken
11.2022 - 12.2023
Diploma in - Computer System Technician
Canadian College
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