Navneet Singh
1920 London St, New Westminster,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Hotel Operations Executive
Solitaire Grand Resort
06.2020 - 10.2023
- Improved guest satisfaction by implementing efficient operational processes and enhancing staff training programs.
- Oversaw day-to-day operations of [Number]-room hotel with staff of [Number] employees.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Worked flexible hours across night, weekend, and holiday shifts.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Solicited and reviewed guest feedback and promptly resolved complaints.
Education
Diploma in Hospitality Management
Granville College
725-570 Dunsmuir Street, Vancouver01.2024
Bachelor of Arts -
S.G.N Khalsa College
Sri Ganganagar06.2017
Skills
- Financial Planning
- Customer Service
- Networking abilities
- Teamwork and Collaboration
- Staff Scheduling
- Motivation
Languages
English
Professional Working
Timeline
Hotel Operations Executive
Solitaire Grand Resort
06.2020 - 10.2023
Diploma in Hospitality Management
Granville College
Bachelor of Arts -
S.G.N Khalsa College
Similar Profiles
Ahmed Salah AwdaAhmed Salah Awda
Bartender / Barman at Grand Hotel, Grand Resort (Hurghada) | Hilton Sharm Dreams, Hostmark (Sharm El Sheikh)Bartender / Barman at Grand Hotel, Grand Resort (Hurghada) | Hilton Sharm Dreams, Hostmark (Sharm El Sheikh)
Justin (Jay) CulpepperJustin (Jay) Culpepper
Manager Recreation, at Hilton Grand Vacations, Grand Beach ResortManager Recreation, at Hilton Grand Vacations, Grand Beach Resort
Shanea ClarkeShanea Clarke
Head Cashier Supervisor at Grand Lucayan Resort, Grand Bahama IslandHead Cashier Supervisor at Grand Lucayan Resort, Grand Bahama Island
Zeke PabalanZeke Pabalan
General Associate at AritziaGeneral Associate at Aritzia
Brian JeongBrian Jeong
High School Tutor at Prep AcademyHigh School Tutor at Prep Academy