Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payroll and Billing Clerk
Canada Cartage
07.2023 - 04.2024
Generated daily, weekly and monthly reports for billing department.
Analyzing account profitability and investigating discrepancies between amounts billed and amounts paid.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Monitored outstanding invoices and performed collections duties.
Receptionist
Boss Security
01.2020 - 06.2023
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Dispatcher
MGR Transport Ltd
05.2018 - 12.2019
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Oversaw route and condition of field units to manage daily schedules and maintain organized shifts.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.