Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Navneet Sidhu

Brampton,ON

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Data Admin] position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Warehouse Associate (Shipping Department)

Lululemon Athletica
Mississauga, ON
04.2022 - Current
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Data Admin (Shipping Department)

Lululemon Athletica
Mississauga, ON
11.2022 - 02.2023
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.

Customer Service Representative

Housewares Plus
Brampton, ON
12.2021 - 04.2022
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Developed strong customer relationships to encourage repeat business.

Education

Bachelor of Science - Medical With Biotechnology

Chaudhary Devilal University
India
10.2022

Graduate Certificate - Project Management - Information Technology

Algoma University
Brampton, ON

Skills

  • Customer relations
  • Project management abilities
  • Inbound and Outbound Calling
  • Office equipment proficiency
  • Problem-solving abilities
  • Promotional support
  • High-energy attitude
  • Microsoft Office expertise
  • PC proficient
  • Advanced MS Office Suite knowledge
  • Shipping and receiving
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • System implementation
  • Data evaluation

Certification

  • Certificate of participation in 18th National Olympiad Competition, India.
  • Certificate in DGHE sponsored seminar on Nano-chemistry, India.
  • Certificate of second position in National Children Science Congress [NCSC].
  • Certificate in Personality Development Course.

Timeline

Data Admin (Shipping Department)

Lululemon Athletica
11.2022 - 02.2023

Warehouse Associate (Shipping Department)

Lululemon Athletica
04.2022 - Current

Customer Service Representative

Housewares Plus
12.2021 - 04.2022

Bachelor of Science - Medical With Biotechnology

Chaudhary Devilal University

Graduate Certificate - Project Management - Information Technology

Algoma University

Similar Profiles

CREATE PROFILE
Navneet Sidhu