Navneet Mann

Dedicated Guest Service Agent with comprehensive experience in customer service and hotel operations, seeking to transition into a Passenger Service Agent role. Proven ability to manage check-in procedures, handle reservations, and resolve customer complaints promptly, with a focus on achieving positive outcomes. Skilled in assisting guests with special needs, demonstrating strong interpersonal skills and empathy. Familiar with managing documentation and ensuring compliance with safety and operational standards, which directly aligns with the requirements for reading aircraft weight and balance instructions and handling international documentation. Committed to upholding a professional image and complying with company policies while contributing to a safe and secure environment. Eager to leverage my customer service expertise and attention to detail in a fast-paced airport setting, ensuring the highest standards of safety and satisfaction for all passengers.