Navneet Kaur
Surrey,BC
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Aman Group
11.2021 - 09.2024
- Coordinated inbound and outbound shipments, ensuring timely delivery and compliance with regulations.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Developed and maintained relationships with carriers to negotiate favorable terms and improve service quality.
Receptionist Assistant
Khurana & Associates Accountants
12.2020 - 08.2021
- Managed multi-line telephone system and greeted claimants during office visits.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
Receptionist Manager
Billa Appliances Ltd
07.2016 - 10.2020
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Greeted customers and visitors in-person and via telephone calls.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Associate of Science - Computer Science
Lambton College of Applied Arts And Technology
Toronto, ON12.2016
Associate of Science - Computer Science
Guru Nanak Dev University
Punjab, India02.2012
Skills
- Customer Service-Oriented
- Attention to Detail
- Courteous and Professional
- Payment Processing
- Customer Complaint Resolution
- Reliable and Punctual
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Logistics Coordinator
Aman Group
11.2021 - 09.2024
Receptionist Assistant
Khurana & Associates Accountants
12.2020 - 08.2021
Receptionist Manager
Billa Appliances Ltd
07.2016 - 10.2020
Associate of Science - Computer Science
Guru Nanak Dev University
Associate of Science - Computer Science
Lambton College of Applied Arts And Technology