Navneet Kaur
Brampton
Summary
Detail-oriented and customer-focused professional with extensive experience in customer service, supervision, and machine operation. Skilled in team leadership, training staff, inventory management, cash handling, and providing excellent service in fast-paced environments. Seeking a role in customer service or operations to leverage problem-solving, leadership, and organizational abilities while contributing to business success.
Overview
3
3
years of professional experience
Work History
Crew and Supervisor
Wendy’s Restaurant
12.2024 - 09.2025
- - Supervised daily operations and a team of crew members to ensure high-quality service.
- - Handled customer concerns and resolved issues in a professional manner.
- - Managed scheduling, task delegation, and staff performance monitoring.
- - Oversaw inventory, stock rotation, and ordering supplies.
- - Trained and mentored new staff members on company standards.
Customer Service Associate
Tim Hortons
03.2023 - 03.2024
- - Provided excellent customer service by addressing inquiries and resolving complaints efficiently.
- - Processed cash, credit, and mobile payments accurately, balancing cash registers at the end of shifts.
- - Managed high-volume transactions while maintaining speed and accuracy.
- - Assisted in training new employees on company policies and customer service procedures.
Machine Operator
VIVA Healthcare & Packaging
05.2022 - 03.2024
- - Operated and monitored packaging machinery to ensure smooth production flow.
- - Performed quality checks on products and packaging to maintain industry standards.
- - Troubleshot and resolved minor machine issues to prevent downtime.
- - Maintained a clean and organized work environment, following safety protocols.
Education
Diploma - General Business
Niagara College
01.2024
Skills
- - Strong customer service and communication abilities
- - Team supervision and staff training
- - Inventory management and stock control
- - Cash handling, invoicing, and payment processing
- - Proficient in Microsoft Excel, QuickBooks, and POS systems
- - Machine operation and packaging processes
- - Ability to work efficiently in fast-paced environments
- - Strong multitasking and problem-solving skills
- - Excellent attention to detail and organizational abilities
Languages
English
Elementary
Availability
Full time
Timeline
Crew and Supervisor
Wendy’s Restaurant
12.2024 - 09.2025
Customer Service Associate
Tim Hortons
03.2023 - 03.2024
Machine Operator
VIVA Healthcare & Packaging
05.2022 - 03.2024
Diploma - General Business
Niagara College