Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Navneet Kaur

Brampton

Summary

Detail-oriented and customer-focused professional with extensive experience in customer service, supervision, and machine operation. Skilled in team leadership, training staff, inventory management, cash handling, and providing excellent service in fast-paced environments. Seeking a role in customer service or operations to leverage problem-solving, leadership, and organizational abilities while contributing to business success.

Overview

3
3
years of professional experience

Work History

Crew and Supervisor

Wendy’s Restaurant
12.2024 - 09.2025
  • - Supervised daily operations and a team of crew members to ensure high-quality service.
  • - Handled customer concerns and resolved issues in a professional manner.
  • - Managed scheduling, task delegation, and staff performance monitoring.
  • - Oversaw inventory, stock rotation, and ordering supplies.
  • - Trained and mentored new staff members on company standards.

Customer Service Associate

Tim Hortons
03.2023 - 03.2024
  • - Provided excellent customer service by addressing inquiries and resolving complaints efficiently.
  • - Processed cash, credit, and mobile payments accurately, balancing cash registers at the end of shifts.
  • - Managed high-volume transactions while maintaining speed and accuracy.
  • - Assisted in training new employees on company policies and customer service procedures.

Machine Operator

VIVA Healthcare & Packaging
05.2022 - 03.2024
  • - Operated and monitored packaging machinery to ensure smooth production flow.
  • - Performed quality checks on products and packaging to maintain industry standards.
  • - Troubleshot and resolved minor machine issues to prevent downtime.
  • - Maintained a clean and organized work environment, following safety protocols.

Education

Diploma - General Business

Niagara College
01.2024

Skills

  • - Strong customer service and communication abilities
  • - Team supervision and staff training
  • - Inventory management and stock control
  • - Cash handling, invoicing, and payment processing
  • - Proficient in Microsoft Excel, QuickBooks, and POS systems
  • - Machine operation and packaging processes
  • - Ability to work efficiently in fast-paced environments
  • - Strong multitasking and problem-solving skills
  • - Excellent attention to detail and organizational abilities

Languages

English
Elementary

Availability

Full time

Timeline

Crew and Supervisor

Wendy’s Restaurant
12.2024 - 09.2025

Customer Service Associate

Tim Hortons
03.2023 - 03.2024

Machine Operator

VIVA Healthcare & Packaging
05.2022 - 03.2024

Diploma - General Business

Niagara College
Navneet Kaur