Navneet Kaur
Dauphin,MB
Summary
Highly-organized professional talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recreation Worker
PMH
Dauphin, Manitoba
09.2023 - Current
- Maintained records of attendance at recreational activities and submitted them to the supervisor on a regular basis.
- Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
- Performed basic maintenance duties such as cleaning equipment after use by patrons.
Customer Service Manager
Walmart
Dauphin, Manitoba
09.2020 - Current
- Supervised customer service team to ensure high-quality support and satisfaction.
- Developed training programs for new associates to enhance service skills.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
Production Manager
Mcdonalds
08.2020 - 01.2024
- Resolved issues quickly to maintain productivity goals.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Education
Certificate - Marketing Management - Customer Relationship Marketing
Assiniboine Community College
Brandon, MB05.2020
Bachelor of Commerce in Commerce - Accounting And Finance
Punjab university India
India05.2016
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Microsoft Outlook
Certification
Food handler certificate
References
Lori (Recreation Supervisior) PMH
204-868-6337
Payal Patel (Assistant Manager ) Walmart
204-592-0094
Inderpreet kaur ( First assistant Manager ) Mcdonalds
431-345-0378
Languages
English
Timeline
Recreation Worker
PMH
09.2023 - Current
Customer Service Manager
Walmart
09.2020 - Current
Production Manager
Mcdonalds
08.2020 - 01.2024
Certificate - Marketing Management - Customer Relationship Marketing
Assiniboine Community College
Bachelor of Commerce in Commerce - Accounting And Finance
Punjab university India