Dynamic customer service professional with over 9 years of experience in lead generation, customer relationship development, and sales. Proven track record of delivering exceptional support to demanding clients while excelling in prioritization, organization, and time management. Multilingual capabilities in English, Hindi, and Punjabi enhance communication with diverse clientele, complemented by strong administrative skills that drive operational efficiency. Recognized for reliability, adaptability, and a results-driven approach that fosters teamwork and effective problem-solving.