Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

NAVNEET KAUR

Brampton,ON

Summary

Results-oriented, resourceful, and problem-solving professional having more than 10 years of experience in ERP support, administration and development:

  • D365 F&O and Dynamics AX 2012 R3 technical/functional expertise in all core modules
  • D365 F&O and Commerce implementation experience
  • User management, configuring/developing security roles, maintaining segregation of duties, troubleshoot access issues, and deploying security configurations between different environments for AX 2012 and D365 FO
  • Experience configuring source control, use build automation within Azure DevOps
  • Deploy updates, and refresh test environments using LCS
  • Application Lifecycle Management with LCS
  • Experience working on data migration from AX 2012 to D365 FO using Data Management Framework
  • Participating in various X++ development activities in D365 implementation project
  • Sound experience of automation using PowerShell, Python, JavaScript and Bash
  • Application troubleshooting, optimization and performance tuning expertise. For example, improved the performance of POS systems by 40%.
  • Oracle Database 12c SQL fundamentals certified
  • Experience maintaining SQL server databases, writing complex queries using SQL
  • Experience in release management
  • Experience of providing technical support to meet IT infrastructure requirements and quality
  • Experience participating in requirement gathering process and developing deliverables using agile methodology
  • Sound knowledge of working with multiple Operating Systems such as Windows and Unix/Linux
  • Experience in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary

Overview

13
years of professional experience

Work History

TransMountain

D365 F&O Administrator
04.2024 - Current

Job overview

  • Creating, and managing D365 user accounts and assigning appropriate security roles
  • Configuring and maintaining security roles to control user access to different areas of D365 and maintain segregation of duties
  • Setting up and customizing the application to align with business processes, including entities, fields, workflows and business rules
  • Applying updates and patches to D365 environment and ensuring compatibility with other systems
  • Performing environment refreshes
  • Investigating and resolving issues related to D365 platform and its integrations
  • Implement and manage workflows within D365
  • Configuring and maintaining integrations with other systems like PowerPlatform, Dynaway, SKSoft, and other third party applications
  • Monitor system performance and troubleshoot any issues to ensure seamless operations
  • Conduct regular system audits and prepare documentation for any changes made
  • Provide training and support to end-users to maximize their use of the platform
  • Release updates in Dynamics 365 as recommended by Microsoft
  • Lead a team of offshore developers to successfully deliver high-quality projects on time and within budget constraints
  • Manage and merge the code, and data movement between environments. Collaborate with Developers, Integrators, and Business Partners for System enhancement and upgrades
  • Experience creating and managing automated build and release pipelines in Azure DevOps
  • Help the team ensure compliance with IT policies and procedures.
  • Manage and maintain system integrations with other internal and external systems
  • Assisting with reviewing the architecture, and plans and monitoring the execution of testing
  • Experience with Power Platform and Microsoft Azure (Logic App, Azure SQL Server, Azure Data Lake, PowerApps, Power Automate, etc.)
  • Experience with Power BI Reporting, Azure Data Lake, Synapse Link for Dataverse
  • Experience with LCS and Power Platform Admin Centre
  • Experience with RSAT (Regression Suite Automation Tool)
  • Experience managing code within DevOps Repos, automated code release management using DevOps Pipelines, and Release branches

LUSH Handmade Cosmetics

ERP Technical Lead / Administrator
09.2017 - 04.2024

Job overview

  • Technical lead in D365 implementation project
  • Managed D365 environments, troubleshoot, diagnose, and repair issues with D365 FO, Microsoft Dynamics AX and SQL Server
  • Participating in various X++ development activities in D365 implementation project
  • User management, configuring/developing security roles, maintaining segregation of duties, troubleshoot access issues, and deploying security configurations between different environments for AX 2012 and D365 FO
  • Configuring source control, use build automation, deploy updates, and refresh test environments using Azure DevOps
  • Performed data migration activities from AX 2012 R3 to D365 FO using DMF
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Initiate and undertake projects to install, upgrade and maintain development environments and then manage deployment through to production
  • Maintained Dynamics F&O, and AX administrative tasks such as User Management, Configuration, and Deployment
  • Responsible for deploying application code from Build environment to production
  • Build, deploy, configure, and maintain POS and Mobile POS devices
  • Report and advise on any critical issues; escalate internally or externally
  • Manage recurring production issues through to permanent resolution
  • Monitor and evaluate application performance to ensure system sustainability
  • Work closely with 3rd party/development/QA/infrastructure team to identify opportunities and recommend necessary changes in performance tuning and efficiencies
  • Support application design by contributing expertise to applications and development teams
  • Develop and maintain system support documentation and processes
  • Manage and maintain source code management libraries
  • Manage availability and monitor internal facing applications
  • Troubleshoot and resolve system issues; provide support for production and other environments
  • Drive continual improvement into monitoring/measurement/alerting practices and tools
  • Interface with system, network and database administrators to perform and manage upgrades
  • Design, develop, test, implement and monitor plans for AX security implementation and compliance
  • Translate business functional requirements into technical design for security roles
  • Maintain and enforce security policies and procedures
  • Lead other process improvement initiatives

Canada Goose

Technical Support Associate / Applications Administrator
09.2016 - 09.2017

Job overview

  • Actively participated in D365 Commerce implementation project
  • Provide functional & technical support for Dynamics AX 2012 R3 for all modules to business users
  • Act as a liaison between 3rd party vendors to troubleshoot recurring production issues
  • Maintain Dynamics AX administrative tasks such as User Management, Configuration, and Deployment
  • Backup/Restore Database on SQL, administration of AX business database
  • Participate in AX code deployment process
  • Work closely with Business Analysts, and developers to troubleshoot application issues, and roll out new changes to production
  • Develop and maintain system support documentation and processes
  • Manage and maintain source code management libraries

General Electric

Software Developer
05.2016 - 09.2016

Job overview

  • Interacting with clients to collect requirements for SAGD optimization application being built on Predix (PaaS) platform
  • Provide application support and developing prototypes using agile methodology
  • Responsible for managing postgreSQL database (maintaining data integrity, taking backups and restorations, creating views, stored procedures and functions)
  • Responsible for managing SQL databases – backups/restores, performance tuning
  • Developed Power BI reports
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality

ENABIL Solutions

Application Developer
05.2015 - 05.2016

Job overview

  • Provide technical support for Oracle Communication Systems - BRM for clients around the globe
  • Developing back end code using Java
  • Maintaining, updating, modifying, and creating databases, tables, indexes, and stored procedures in SQL (Oracle DB)
  • Engage with clients to help gather application enhancement requirements
  • Communicate in writing and verbally technical solutions and processes
  • Assist QA and Production Support in troubleshooting technical issues and develop code fixes
  • Assist in the assurance of completeness of user requirements
  • Prepare reports, manuals, and other documentation on the status, operation, and maintenance of software

University of Regina, Regina

Research Assistant
01.2013 - 07.2015

Job overview

  • Integrating applications, softwares and processes with databases, and responsible for taking backup
  • Developing and supporting software solutions, processes and applications using agile methodologies and SDLC approach
  • Sourcing and collecting data from multiple varieties of sources with focused quality assurances, data validation and data integrity
  • Recommending and developing data analysis and reporting methodologies and tools to ensure consistency of current processes
  • Identify, monitoring and analyzing external research for data to support the evaluation, internal strategies and process development opportunities
  • Determining quantitative and qualitative value of risk after conducting Impact and Risk Assessment
  • Conducting unit, integration, and functional testing
  • IEEE Publication: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=7129370&newsearch=true&searchWithin=%22First%20Name%22:navneet&searchWithin=%22Last%20Name%22:kaur

HP Enterprise Services

Technical Support Analyst
09.2013 - 12.2013

Job overview

  • Mapped business objectives to the existing system, determining gaps/bottlenecks and visualizing requirements
  • Finalized technical/functional specifications as well as designing, developing, testing, troubleshooting, and debugging of GIS applications (C#, .NET)
  • Created and managed databases in SQL
  • Responsible for 2nd tier support, troubleshooting of issues, and ensuring issue resolution on timely basis
  • Provided post-implementation, application maintenance, and enhancement support to clients
  • Analyzed data gathered and assisted in developing solutions or alternative methods of proceeding
  • Acted as Queue Manager and first escalation point for incident tickets and requests
  • Learned to develop scripts in PowerShell
  • Tested various applications for their quality and efficiency
  • Performed quality assurance and quality control assessments of support ticket fulfillment

Education

University of Regina

Master’s of Applied Science from Software Systems Engineering
06.2015

University Overview

Punjab Technical University

Bachelor’s of Technology from Computer Science Engineering
05.2012

University Overview

Skills

  • D365 Finance and Operations
  • MS Dynamics AX 2012
  • Azure DevOps
  • Power Platform Admin Centre
  • LCS
  • Batch Processing
  • User Management
  • Workflow management
  • Power Apps
  • Power Automate
  • Logic Apps
  • PowerShell automation

Timeline

D365 F&O Administrator
TransMountain
04.2024 - Current
ERP Technical Lead / Administrator
LUSH Handmade Cosmetics
09.2017 - 04.2024
Technical Support Associate / Applications Administrator
Canada Goose
09.2016 - 09.2017
Software Developer
General Electric
05.2016 - 09.2016
Application Developer
ENABIL Solutions
05.2015 - 05.2016
Technical Support Analyst
HP Enterprise Services
09.2013 - 12.2013
Research Assistant
University of Regina, Regina
01.2013 - 07.2015
Punjab Technical University
Bachelor’s of Technology from Computer Science Engineering
University of Regina
Master’s of Applied Science from Software Systems Engineering

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NAVNEET KAUR