Summary
Overview
Work History
Education
Skills
Languages
Timeline
Status in Canada
Generic

Navneet Kaur

Delta,Canada

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Certified Senior Sales Associate

7-Eleven
08.2020 - Current
  • Assisted in training new hires, sharing best practices for effective selling techniques and outstanding customer service.
  • Contributed to a positive work environment by actively participating in team meetings and sharing constructive feedback with peers.
  • Enhanced customer satisfaction by providing personalized solutions tailored to individual needs and preferences.
  • Developed strong client relationships through excellent customer service and product knowledge.
  • Promoted products and services using upselling and other sales strategies.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative

Tim hortons
06.2019 - 01.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Cashier Gas station

chevron
03.2018 - 05.2019
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Doughmaker+ maketable + cashier

Pizza Hut
04.2017 - 01.2018
  • Contributed to increased sales by consistently producing visually appealing and delicious baked goods using well-prepared dough.
  • Optimized dough preparation time by implementing effective time management techniques.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.

Education

DCS / DEC - General studies

Douglas college
New Westminster, BC
04.2020

Skills

  • Food service accessibility
  • Collaborative team member
  • Excellent team work, Excellent communication skills, fluent in English, Punjabi, Hindi, Committed, Well organized and adaptable, Self motivated and Responsible (7 year)
  • Customer engagement

Languages

English
Punjabi
Hindi

Timeline

Certified Senior Sales Associate

7-Eleven
08.2020 - Current

Customer Service Representative

Tim hortons
06.2019 - 01.2020

Cashier Gas station

chevron
03.2018 - 05.2019

Doughmaker+ maketable + cashier

Pizza Hut
04.2017 - 01.2018

DCS / DEC - General studies

Douglas college

Status in Canada

  • Permanent Resident
  • Full Time Job Seeker
  • Availability : Open availability

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Navneet Kaur