Navneet Kaur
Surrey,Canada
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Delta Drycleaners
07.2021 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Elderly Caretaker
Balbir Brar
08.2024 - 12.2024
- Assisted elderly clients with daily living activities, enhancing comfort and independence.
- Administered medications and monitored health conditions to ensure well-being.
- Developed individualized care plans in collaboration with healthcare professionals for tailored support.
- Provided companionship and emotional support, fostering positive relationships with clients.
Food Server
Indian Restaurant
07.2023 - 12.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed multiple tables efficiently, maintaining customer satisfaction throughout service.
- Trained new team members on menu items and service procedures.
Education
Health, Safety and Nutrition
Pacific Rim Early Childhood Institute
03.2024
Associate in Arts (A.A.) - undefined
Columbia College
Vancouver, BC04.2023
High School Diploma -
Government Girls Sen. Sec. School
India04-2019
Skills
- Client Relations
- Customer service
- Active listening
- Critical thinking
- Data entry
- Fluent bilingualism
- Strong work ethic
- Cash handling
- Guest engagement
- Housekeeping tasks
- Personal care
- Meal preparation
- Safety awareness
Certification
Early Childhood Educator Assistant, Pacific Rim ECI Institute, 2024
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
French
Elementary
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Environmental Conservation Projects
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Learning new cooking techniques and expanding my culinary skills
- Music
- Photography
Timeline
Elderly Caretaker
Balbir Brar
08.2024 - 12.2024
Food Server
Indian Restaurant
07.2023 - 12.2023
Customer Service Representative
Delta Drycleaners
07.2021 - Current
Associate in Arts (A.A.) - undefined
Columbia College
Health, Safety and Nutrition
Pacific Rim Early Childhood Institute
High School Diploma -
Government Girls Sen. Sec. School
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