Navneet Kaur
Abbotsford,BC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills with 3+ years of experience as a gas station supervisor. Moreover, Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Clerk (Deli, Grocery, Cashier)
Save on Foods
07.2019 - Current
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintain a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Help customers complete purchases, locate items, and join reward programs.
- Assist customers with returns, refunds and resolving transaction issues.
- Assist customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintain a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevent food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Precisely measure, weigh, slice, and packaged deli products according to customer requests while minimizing waste.
- Increase customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Assist in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Rotate grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assist customers by finding items quickly to boost store satisfaction rates.
- Assist customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Supervisor
Esso
10.2021 - 12.2024
- Resolved issues that may arise, including customer requests, complaints and supply shortages
- Managed staff and assign duties
- Implemented safety procedures to ensure a safe working environment for employees and customers.
- Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
- Ensured the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- Prepared reports regarding sales volumes, merchandising and personnel matters
Education
Associate Of Science - Major Biology
Capilano University
North Vancouver, BC08.2019
Skills
- Excellent Customer Service
- Knowledge of safety and security regulations
- Ability to work well under pressure
- Cash handling
- Sense of priority
Languages
English
Punjabi
Hindi
Certification
First Aid (Level 1)
Serving It Right
Timeline
Supervisor
Esso
10.2021 - 12.2024
General Clerk (Deli, Grocery, Cashier)
Save on Foods
07.2019 - Current
Associate Of Science - Major Biology
Capilano University
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