Navneet Kaur
Prince Albert,SK
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds
Prince Albert, Saskatchewan
11.2024 - Current
- Drove team success by quickly completing assigned tasks.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Upheld high standards of productivity and quality in operations.
- Resolved customer complaints in a professional manner.
Food Counter Attendant
Brar Sweets and Restaurant
Brampton, Ontario
07.2022 - 09.2024
- Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
- Explained menu items, describing ingredients and cooking methods upon request.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints promptly and efficiently.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Associate Degree - Business
Niagara Toronto School of Management
Toronto, ON01-2024
Skills
- Customer service
- Cash handling
- Order processing
- Food preparation
- Drive-thru operations
- Point of sale
- Communication skills
- Problem solving
Timeline
Crew Member
McDonalds
11.2024 - Current
Food Counter Attendant
Brar Sweets and Restaurant
07.2022 - 09.2024
Associate Degree - Business
Niagara Toronto School of Management