ARSHDEEP SINGH
Hamilton,ON
Summary
Accomplished Manager of Operations at Hotel Tricity, adept in strategic planning and staff management, significantly meeting financial targets through innovative business planning. Demonstrated expertise in relationship building, enhancing team productivity, and resolving challenges with key decision-making skills. Proven track record in elevating customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Bus Operator
CITY OF HAMILTON
09.2024 - Current
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Manager of Operations
Hotel Tricity
08.2020 - 09.2021
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervisior
HP Tour And Travel
03.2018 - 06.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- knowledge of business ethics and policies
Education
Associate of Science - Software Systems Techician
Centennial College
Scarborough, None12-2022
Skills
- Relationship building and management
- Strategic planning
- Key decision making
- Training oversight
- Business planning
- Staff management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Bus Operator
CITY OF HAMILTON
09.2024 - Current
Manager of Operations
Hotel Tricity
08.2020 - 09.2021
Supervisior
HP Tour And Travel
03.2018 - 06.2020
Associate of Science - Software Systems Techician
Centennial College
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