Reviewed and monitored schedules, purchases, and other expenses to maintain the quarterly budget
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Approved regular payroll submissions for employees
Minimized on-site cash with frequent deposits and high accuracy in predicting operations
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate ordering and stock rotation
Managed inventory control, cash control (Cash Handling) and store opening and closing procedures
Production Worker
Dreyers Ice Cream/ Nestle
07.2021 - 11.2022
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Organized work to meet demanding production goals.
Used pallet jacks to complete tasks and transport items.
Graded and packaged finished Ice cream, transporting Ice Cream for additional processing and packaging, storage or shipment off site.
Took on additional shifts during peak work periods to keep the production high.
Store Manager
AM/PM Arco
10.2019 - 10.2020
Devised processes to boost long-term business success and increase profit levels.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Supervised guests at the front counter, answering questions regarding products.
Protected store from loss or theft by setting and enforcing clear security policies.
Rotated merchandise and displays to feature new products and promotions.
Cashier/Food Maker
Tim Hortons
08.2018 - 06.2019
Maintained Customer Satisfaction with quick and professional cooking of food. Resolved Customer Complaints and maintained a clean food area.
Taking and preparing orders from Drive-thru and in Restaurants.
Taking orders and helping out customers to check out.
Order Picker/Packer Associate
Walmart Logistics
06.2017 - 11.2018
Picked and packed order items.
Collaborating with team members to ensure timely completion of orders during peak demand periods.
Reduced order processing time using RF scanning equipment and inventory management software.
Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Played a vital role in meeting critical customer deadlines due to the efficient processing of expedited orders.
Printed labels, packaged boxes, and loaded into outbound containers.
Warehouse Worker
Fedex Distribution Center
09.2017 - 07.2018
Monitored machines to automatically measure, organize, or inspect products.
Formed, taped, and lined cases for finished product packaging.
Loaded, unloaded, and transferred materials using standard
Warehouse equipment, taking additional precautions when moving fragile items.
Maximized storage space within the warehouse area by carefully and strategically moving items Stacked items according to weights, sizes, types, and picking priorities.
Swept and mopped floors and removed and stacked pallets.