Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Navneet Kaur

Regina,SK

Summary

I'm truly interested in working for a company in a role that will push me and allow me the chance to put my knowledge, leadership, and innovative abilities into action. I'm seeking a job where I can apply all of my expertise and experience in customer service and learn even more.

Overview

3
3
years of professional experience

Work History

Supervisor

Tim Hortons Capital Crossing
04.2022 - Current
  • Managed and oversaw the nighttime employees for the duration of the shift
  • Check the productivity of the items and ensure that everything is fresh and presented under hygiene and food safety standards
  • Kept an eye on team activities and workflow, adjusting as needed to maintain harmony
  • Contributed to implementing new strategies and successful quality control initiatives to enhance employee work and service quality
  • Supervised groups and individuals, providing performance evaluations and establishing objectives for advancement
  • Trained new hires who were having trouble with particular duties
  • Retain an upbeat mindset, particularly when things are hectic and handle the customer's complaints and solve them with patience
  • Delivering a friendly and pleasant greeting to clients, Keeping the store's atmosphere tidy and welcoming to customers
  • Accomplished managerial tasks in the absence of managers like checking the labor, handling the cash tills, closing the store with full responsibility and sincerity, and providing feedback when required.

Personal Shopper

Real Canadian Superstore
06.2021 - Current
  • Ensuring customer shopping satisfaction by accurate and right product scanning
  • Communicate with online customers regarding their orders
  • Walking around the store collecting products for online customers
  • Conducting inventories and controlling shrinkage
  • Respecting and treating all associates with dignity and fairness
  • Provide recognition of accomplishment and feedback when required.

Education

Certification of Administration Level -

University of Regina
Regina, SK
08.2022

Skills

  • Strong emotional intelligence and management skills and the ability to work both independently and collaboratively
  • Rapid learning and implementing new systems in a real-world setting
  • Comprehensive understanding of customer service standards and practices; and can address customer inquiries and resolve issues effectively
  • Good in using MS Office, PowerPoint, and Excel
  • Excellent typing skills
  • Familiar with using computers and software for tracking and processing mail
  • Use of equipment: operating postal service equipment (eg mail sorters, scanners)

Languages

English
Full Professional

References

Harsimran Singh

singhharsimran2016@yahoo.com

Timeline

Supervisor

Tim Hortons Capital Crossing
04.2022 - Current

Personal Shopper

Real Canadian Superstore
06.2021 - Current

Certification of Administration Level -

University of Regina

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Navneet Kaur