Navneet Kaur
Ottawa,ON
Summary
An enthusiastic customer service provider providing services with dedication toward service delivery, transparency, and accommodation of customer needs. I am striving toward this goal with a learning mindset while leveraging skills and expertise gained in domains from prior work experience. Supportive Team Lead with one years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
1
1
year of professional experience
Work History
Team Lead
Domino Pizza
02.2024 - 08.2024
- Shift Management: Manage shift schedules, ensuring proper staffing levels and smooth transitions between shifts.
- Quality Control: Ensure that all food items meet Dominos' quality standards.
- Customer Satisfaction: Handle customer complaints and feedback, ensuring high levels of satisfaction.
- Reporting: Report on daily sales, inventory, and any issues to management.
- Health and Safety Compliance: Ensure the team follows health, safety, and sanitation guidelines.
- Conflict Resolution: Address and resolve any conflicts or issues within the team.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Inventory and Supply Management: Monitor inventory levels and order supplies as needed.
- Performance Monitoring: Assess team members' performance and provide feedback for improvement.
Team Member
Domino's Pizza ( Cambridge, ON )
02.2023 - 02.2024
- Prepare pizzas and other menu items following Dominos' standards.
- Order Accuracy: Ensure all orders are prepared correctly and meet customer specifications.
- Hygiene and Cleanliness: Maintain clean and organized workspace, adhering to health and safety standards.
- Team Collaboration: Work effectively with other team members to ensure smooth operations.
- Inventory Management: Assist in stocking and managing inventory levels.
- Delivery: If applicable, deliver orders promptly and safely to customers.
- Problem-Solving: Address customer complaints or issues with as positive and solutions-focused approach.
Education
GED -
Conestoga College
Kitchener, ON05.2024
Skills
- Attending, learning, and implementing improvements regarding issues, concerns, and feedback provided by team members
- Proper communication with co-workers and supervisors regarding work status, needs, and other updates
- Putting forward additional efforts required during fast-paced work
- Respecting and accommodating cultural needs, identities, and differences
- Regulatory Compliance
- Production Monitoring
- Performance monitoring
Availability
Looking for a part-time job available on Monday, Tuesday, Wednesdays, and Weekends (More or Less depending upon the job)
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Team Lead
Domino Pizza
02.2024 - 08.2024
Team Member
Domino's Pizza ( Cambridge, ON )
02.2023 - 02.2024
GED -
Conestoga College
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